West Berkshire Community Hospital

West Berkshire Community Hospital 2022-01-07 Person 5 5 0

Great service I received

Na

West Berkshire Community Hospital 2022-01-07 Person 5 5 0

Bith Lizzie and Michelle we very lovely, I felt very welcomed and taken care of, they explained everything in detail and we very friendly, this helped me to feel relaxed despite what is a very trying time for me at the moment. They were very patient and understanding and made my visit pleasant.

There is nothing better that could be done, I was extremely impressed by the level of care and support I was given.

West Berkshire Community Hospital 2022-01-07 Person 5 5 0

Fifth appt with physio Lucy Steel. Excellent and pro active with my ongoing care. Very professional. Thank you so much

Nothing

West Berkshire Community Hospital 2022-01-05 Person 5 5 0

The quality of the nurses, their professionalism and their personal kindness and friendliness.

Nothing to say.

West Berkshire Community Hospital 2022-01-05 Person 5 5 0

Why I give answer because it is true there

The service was good and very suitable

West Berkshire Community Hospital 2022-01-05 Person 5 5 0

Excellent delivery and diagnosis followed by available treatments and the next steps put in place

None - excellent service

West Berkshire Community Hospital 2021-12-22 Person 5 5 0

I was treated sympathetically and in friendly and professional manner. I was provided with clear and succinct information about my condition (spinal stenosis) and provided with advise on how to manage the condition and offered further treatment/guidance. Subsequently, I was sent (electronically) a set of recommended exercises with clear instructions.

No! Everything was entirely satisfactory.

West Berkshire Community Hospital 2021-12-22 Person 4 5 0

I was happy with the staff

Internet connection doesn't work throughout the hospital. That's causing problems..

West Berkshire Community Hospital 2021-12-19 Person 5 5 0

It was a very good professional service.

N/A

West Berkshire Community Hospital 2021-12-17 Person 5 5 0

It was so useful to have a home visit, and the person who came was excellent. I have a rare neurological disorder, and she listened to me carefully. She was kind, thoughtful and clearly very knowledgeable. I hadn't been sure if there was much more I could do to help my issues, but she gave me several strategies which have been very helpful. I was really impressed overall. The very next day my GP surgery received the prescription request too, which was fab!

The time I could do was not passed on, so they turned up early while in was still in bed! (I had discussed this over the phone when the appointment was booked, and was told it was fine for it to be a certain time so I could get up and be ready). However the member of staff kindly offered to wait in the car until i could get ready, but I said just come in so long as you don't mind me being in my dressing gown!