Share review of West Berkshire Community Hospital

West Berkshire Community Hospital 2021-12-17 Person 5 5 0

It was so useful to have a home visit, and the person who came was excellent. I have a rare neurological disorder, and she listened to me carefully. She was kind, thoughtful and clearly very knowledgeable. I hadn't been sure if there was much more I could do to help my issues, but she gave me several strategies which have been very helpful. I was really impressed overall. The very next day my GP surgery received the prescription request too, which was fab!

The time I could do was not passed on, so they turned up early while in was still in bed! (I had discussed this over the phone when the appointment was booked, and was told it was fine for it to be a certain time so I could get up and be ready). However the member of staff kindly offered to wait in the car until i could get ready, but I said just come in so long as you don't mind me being in my dressing gown!