West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
3,434 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 277 of 344
 
Review of Podiatry - West Berkshire Community Hospital
3rd February 2023


Brilliant staff, brilliant care

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Nutrition & Dietetics - Outpatient Adult - West Berkshire Community Hospital Clinic
3rd February 2023


Always a two way thing.

Suggested improvements
A

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
3rd February 2023


Everyone there was extremely friendly, helpful and very professional and I learnt a lot about my injury and what could be done to help it get better.

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
3rd February 2023


Physio excellent very caring

Suggested improvements
Excellent service I have no complaints

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
3rd February 2023


Physio was not deemed the right treatment

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
3rd February 2023


Nice calm environment. [name removed] listened attentively and conveyed great understanding.

Suggested improvements
I can’t think of anything.

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
3rd February 2023


It takes mew an hour for this all round trip. The first booking involved [name removed] and a half an hour note taking on lap too, the second was [name removed] and her colleague, all talk apart from one request to lay on the bed and flex a back muscle which put me into spasms, the third involved [name removed] who chatted, then spent five minutes on soft tissue, massage where I don't have an issue, the fourth time, [name removed] same again. Prior to that, I met an alleged back specialist who took notes for an hour based on examinations from years ago. He, then, did a quick skin flick to check for dementia??? I have had a blood test prior to that. Even way back, prior that, I thought my GP had arranged an appointment with a shoulder specialist which is what I went to my GP about. Instead, I saw a physiotherapist, presumably, standing in for him who gave me a steroid injection. Nothing else was suggested, explained or offered. I won't attend the next appointment. Complete waste of time, my GPs time, tax payers money. Plus the NHS have done next to nothing to address what is, actually wrong with me and hardly any physical contact in the areas where my pain is has taken place. I have been attending as charitable assisted exercise gym for the last few months without which I would have been in, still, the constant excruciating pain and lack of shoulder movement which was the reason for my seeking help. Two thousand pounds worth of Myo fascia as a private patient did help three years ago. I am saving up, as a pensioner, to go back given the NHS in my case has proven to be a waste if time.

Suggested improvements
Get time and study experts in? Proper training? More truth telling. Say you are incompetent to help particular patients Have integrity. Behonest It's not enough to be nice I have wasted two years pratting around here. What has been the point. Thee hasn't been one Anybody can take notes and gab

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
3rd February 2023


First class service

Suggested improvements
You did very well.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
3rd February 2023


The physio I saw was excellent

Suggested improvements
No excellent service

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
3rd February 2023


yes

Suggested improvements
yea

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
 
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