West Berkshire Community Hospital
Benham Hill, London Road, Thatcham, England, RG18 3AS
3,438
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
West Berkshire Community Hospital
2023-05-04
Person
5
5
0
Review of MSK Physiotherapy - WBCH
4th May 2023
Appointment on time.
Clear instructions
Very respectful
Kind and caring people
Listened to me
Great explanations
Positive
Suggested improvements
???
West Berkshire Community Hospital
2023-05-03
Person
5
5
0
Review of Integrated Pain and Spinal Service - Spine - WBCH
3rd May 2023
I was seen reasonably promptly and the assessment was thorough and efficiently carried out by a very pleasant member of the unit. The outcome was further referral, which I am pleased about.
Suggested improvements
I was completely satisfied
West Berkshire Community Hospital
2023-05-03
Person
5
5
0
Review of Podiatry - West Berkshire Community Hospital
3rd May 2023
Great staff doing a great job
Suggested improvements
Nothing
West Berkshire Community Hospital
2023-05-03
Person
5
5
0
Review of Podiatry - West Berkshire Community Hospital
3rd May 2023
Clean tidy area and very friendly knowledgeable staff
Suggested improvements
Nothing
West Berkshire Community Hospital
2023-05-03
Person
5
5
0
Review of MSK Physiotherapy - WBCH
3rd May 2023
I was treated promptly and very efficiently by [name removed].
My ongoing treatment was planned and discussed.
Suggested improvements
No comment
West Berkshire Community Hospital
2023-05-03
Person
5
5
0
Review of MSK Physiotherapy - WBCH
3rd May 2023
Because the staff was very caring and understanding.
Suggested improvements
Nothing
West Berkshire Community Hospital
2023-05-03
Person
5
5
0
Review of MSK Physiotherapy - WBCH
3rd May 2023
Exactly what the questions said
Suggested improvements
Nothing
West Berkshire Community Hospital
2023-05-03
Person
5
5
0
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
3rd May 2023
After visiting Dr [name removed] twice now I’ve found her very compassionate and understanding. Very grateful for her assistance in times of need.
Suggested improvements
N/A
West Berkshire Community Hospital
2023-05-02
Person
4
5
0
Review of MSK Physiotherapy - WBCH
2nd May 2023
The physio had a good understanding of my back pain and explained the need for me to develop the muscles. However it focused on exercises which I had already knew and had been doing. I had expected some manipulation of vertebrae or ultrasound to free up the muscles.
I have since taken the decision to push through and do much harder fitness classes and this seems to be working.
Suggested improvements
The letter inviting me to the session specified the date and time of my appointment but not the location. I actually went to my local surgery as this is where I had my assessment so I missed the first appointment.
While the letter had the West Berk Hospital in the header it would be clearer to include this in the text also next to the date and time. Fortunately I was able to rebook on the same day.
West Berkshire Community Hospital
2023-05-02
Person
5
5
0
Review of MSK Physiotherapy - WBCH
2nd May 2023
-
Suggested improvements
.-