West Berkshire Community Hospital
Benham Hill, London Road, Thatcham, England, RG18 3AS
3,438
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
West Berkshire Community Hospital
2023-05-09
Person
5
5
0
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
9th May 2023
Starting with very friendly outlook when entering hospital.
Great guy on general reception guided me to 2 lovely unit receptionists
Not too long to wait and dealt with very patiently and friendly by nursing and radiology staff
Lovely experience
Suggested improvements
Paying for parking could be a little better explained
West Berkshire Community Hospital
2023-05-09
Person
5
5
0
Review of MSK Physiotherapy - WBCH
9th May 2023
Very friendly happy to give assistance with my needs
Suggested improvements
No suggestions
West Berkshire Community Hospital
2023-05-09
Person
5
5
0
Review of MSK Physiotherapy - WBCH
9th May 2023
Excellent service as always from the physio department. Always helpful and always friendly
Suggested improvements
Need more physiotherapist’s as not many appointments available
West Berkshire Community Hospital
2023-05-09
Person
5
5
0
Review of MSK Physiotherapy - WBCH
9th May 2023
Friendly helpful staff.
Suggested improvements
Nothing
West Berkshire Community Hospital
2023-05-09
Person
5
5
0
Review of Podiatry - West Berkshire Community Hospital
9th May 2023
N/A
Suggested improvements
No
West Berkshire Community Hospital
2023-05-08
Person
5
5
0
Review of MSK Physiotherapy - WBCH
8th May 2023
The Receptionist was helpful.
The physio introduced herself when we met and didn't mind me videoing her model of a knee. The model was very useful for me to understand my problem.
When l arrived, I appreciated being given the wipe clean board to write down my needs.
Thanks for offering this questionnaire.
Suggested improvements
Nothing really. Thanks.
West Berkshire Community Hospital
2023-05-08
Person
5
5
0
Review of MSK Community Specialist Service - Lower Limb - WBCH
8th May 2023
The consultant was empathetic and very positive about solutions and future treatment options. He had time to listen and to explain answers to questions. I was treated with courtesy and respect and it was a boost to see this medical professional.
Suggested improvements
Possibly some more information in advance of the appointment as to what to expect. Including where to report to on arrival.
West Berkshire Community Hospital
2023-05-06
Person
5
5
0
Review of MSK Physiotherapy - WBCH
6th May 2023
The location of WBH is so convenient for me.
[name removed], my physio, was really good and helped me no end in getting my TKR back to normal again with different easy to understand exercises at each review stage. She was such a morale booster, as it can be quite hard going and frustrating.
Suggested improvements
I can't think of anything extra. Just keep up the good work!
West Berkshire Community Hospital
2023-05-05
Person
4
5
0
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH) - Children's
5th May 2023
The only negative was the delay we had to wait to be seen, then wait for X-ray, then wait again to be seen. It took nearly 4 hours.
Suggested improvements
Kept us more informed about the waiting time
I was with 2 deaf students
West Berkshire Community Hospital
2023-05-04
Person
5
5
0
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
4th May 2023
People were very nice and I have no problem
Suggested improvements
No nothing