Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Warneford Hospital
2018-04-20
Person
5
5
0
Review of Vaughan Thomas Ward
written by a family member
20th April 2018
Vaughan Thomas ward have provided excellent care for our son throughout this admission, we too have been supported and felt involved and consulted in every aspect of his care and treatment, we were invited every week to ward round Nd all discharge planning meetings, the staff are excellent, we had really positive experiences at the friends and family group run by Paul who always listened and made us feel valued, he was also able to make us laugh at a time there wasn’t always so much laughter in our life so Thankyou
Matron Carol was very supportive always available and even when we had concerns she listened and attended to them quickly and everything was always easily resolved
Joe OT was also so caring and helpful our son had such a positive experience from the input he had from Joe who always was willing to go the extra mile
This team have been excellent
Warneford Hospital
2018-04-20
Person
4
5
0
Review of Cotswold House Oxford Daypatient
written by a patient
20th April 2018
Staff support.
Warneford Hospital
2018-04-20
Person
5
5
0
Review of Cotswold House Oxford Inpatient
written by a patient
20th April 2018
V clear communication. Warm. Friendly. Informative. Made me feel at ease and comfortable.
Warneford Hospital
2018-04-20
Person
3
5
0
Review of Cotswold House Oxford Inpatient
written by a patient
20th April 2018
-Being able to contribute to how you progress/your treatment plan and adapting it as/where required.
-Having people around willing to help when you are struggling and reminding you of the positives.
-Helping me and seeing me as a 'whole' person rather than someone that is an illness.
-Some of the staff are not very empathetic and it is clear that it is only a job.
-Too many agency staff, affected care.
-Not always informed of changes in correct way/time.
Warneford Hospital
2018-04-20
Person
4
5
0
Review of Cotswold House Oxford Inpatient
written by a patient
20th April 2018
Warneford Hospital
2018-04-20
Person
4
5
0
Review of Cotswold House Oxford Inpatient
written by a patient
20th April 2018
-Approachable staff.
-Kind, caring and supportive staff.
-Generally ok facilities (toilet, showers etc).
Warneford Hospital
2018-04-20
Person
5
5
0
Review of Cotswold House Oxford Inpatient
written by a patient
20th April 2018
I was listened to and issues that impact how I feel and what I do was discussed with aims that are useful discussed and made. Concerns appeared to be understood. Not ideal to do emails/texts as can find it difficult to focus.
Warneford Hospital
2018-04-20
Person
4
5
0
Review of Cotswold House Oxford Inpatient
written by a patient
20th April 2018
It was collaborative and I always felt that people had my best interests at heart.
Warneford Hospital
2018-04-20
Person
4
5
0
Review of Cotswold House Oxford Inpatient
written by a patient
20th April 2018
The staff are really lovely and easy to talk to. They are very supportive and take time to listen which really helps.
Warneford Hospital
2018-04-19
Person
4
5
0
Review of Allen ward
written by a patient
19th April 2018
Independence.
Relaxation.
Activities - structure.
Listening.
Kindness.
Patient.
Resolved differently yet still meet my needs.