University College Hospital London

On 8 May, I visited the Accident & Emergency (A & E) department for the second time that week due to ongoing issues with palpitations. My symptoms prompted a series of comprehensive tests to determine the cause and assess my condition. Throughout my time in A & E, I was treated with exceptional kindness and professionalism by the medical staff. Their commitment to patient care was evident in every interaction, and I felt reassured during the entire process. The doctor who provided me with the results of my tests was Dr. Sergio B Sawh. I am deeply grateful for his outstanding bedside manner, which made a significant difference in my experience. From the moment he called out my name, I felt genuinely at ease. Dr. Sawh was not only friendly but also attentive and receptive to everything I had to say. I asked many questions, and he listened carefully, responding to each one with clarity and patience. His approach helped ease my worries and provided me with much-needed comfort. Thank you Dr Sawh, I am deeply grateful to you for your care.

We can’t fault our experience. We are so grateful to all the midwives and to Sara for making everything so smooth and effortless. There is honestly nothing negative that I could say about our experience.

The care I received before and during my stay truly surpassed my expectations. Everyone was knowledgeable, caring and attentive. No question or concern was too big or small. I felt assured that my baby and I were in the best care possible. I am forever grateful to the Fitzrovia Suite team.

I would thoroughly recommend this hospital to all NHS patients in particular

Everyone was wonderful. Mr Attilakos made me feel calm and reassured that I was getting the best care and the right course of action medically for both me and my baby. The midwives were also knowledgeable and reassuring and treated me with such kindness and patience, delivering help and support whenever I needed it, day and night. The anaesthetist Dr John Dick also put my mind at ease and was very supportive and reassuring.

Great experience overall and the staff were very helpful!!

I’ve had an amazing experience at UCLH and both my husband and I are beyond grateful to our consultant Mr Ruwan Wimalasundera, to all Fitzrovia staff, midwives, nurses, support staff, cleaners, caterers, admin staff, doctors, etc. who showed incredible professionalism and made us absolutely confident we were in the best hands. We were long stayers and spent about 6 weeks there due to complications. Once again a HUGE thank you to the Team. You are all incredible. If ever I am in a position to have another baby, hands down this would be the Team I’d want to look after me and my baby.

All staff are top notch lovely, kind, doing their best to help and treat. We had everything we needed. Also the fact that the suite has easy access to the special care unit (for incubation, etc) and babies are so well looked after is amazing