The Alexandra Hospital - part of Circle Health Group

The Alexandra Hospital - part of Circle Health Group 2020-08-13 Person 5 5 0

Very safe environment with quality care

The Alexandra Hospital - part of Circle Health Group 2020-08-13 Person 5 5 0

fantastic care

The Alexandra Hospital - part of Circle Health Group 2020-07-05 Person 4 5 0

Easy access, parking and location.

The Alexandra Hospital - part of Circle Health Group 2020-06-29 Person 5 5 0

The Alexandra Hospital - part of Circle Health Group 2020-04-01 Person 1 5 0

Standard of care for a,private hospital is an utter disgrace, from lack of interest and in this current climate there was absolutely no controls more preventative measures taken over the spread of covid19; The management and hospital director show absolutely no concern or interest only interest is profit and not patient care the complete opposite to their advertising slogan. As for the consultants and nursing care utter appalling,mgiven more time I the nhs

The Alexandra Hospital - part of Circle Health Group 2020-03-18 Person 1 5 0

I called this morning to explain that due the current COVID situation we couldn't get our son to a GP for treatment.... its fairly clear he has tonsillitis (I explained his symptoms)and needs some anti-biotics. We were told to take him to the walk in centre we he would be seen no problem, however on arrival we were refused entry as he has a temperature. Obviously we were very frustrated by this misinformation we were given and the inability to get treatment to our son. I called back and spoke to the same lady who agreed she provided the wrong information to me, however there was no accountability and when I suggested the correct information should be given she simply stated that yes it should and she would pass this on to her colleagues..... she was rude, patronizing, lacking in customer care skills and took no accountability for her mistakes...… I would be embarrassed to have her in my organization.

The Alexandra Hospital - part of Circle Health Group 2020-03-13 Person 4 5 0

This was my first time in hospital and I have had a wonderful experience. Better than I was expecting if I’m honest. The whole process was efficient and calm and organised. All the staff without exception, from the catering staff to the medical team were kind and courteous. I was cared for by my nurse Joanne all day who helped me have a calm and pain-free day. Nothing was too much trouble. I was checked regularly after my op, provided really lovely food, and plenty of cups of tea. My room was clean and bright, and I the bed was so comfortable with all the adjustments. All in all I cannot recommend the Alexandra highly enough, but especially Joanne and all the nursing staff who took such good care of me, aswell as the surgeon Mr Satyadas and the Anesthesiatist who were so caring throughout. Thank you to all the team, do you an amazing job.

The Alexandra Hospital - part of Circle Health Group 2020-03-12 Person 5 5 0

Staff couldn’t do enough towards making your stay as comfortable as possibly. Very clean and comfortable stay

The Alexandra Hospital - part of Circle Health Group 2020-03-07 Person 5 5 0

I had an overnight stay in Feb and was looked after a great team of nurses and doctors. The accommodation was very good, modern but a bit of bother was he temperature in the room as the radiator was not working. However the staff provided additional heater and made the stay pleasant. I was in Chester suite and have to thank lovely caring nurses Beth and Susan and all the night nurses who were by my side every hour until Sunday the 16th Feb.. Great care, professional staff and a happy fully recovered patient.

The Alexandra Hospital - part of Circle Health Group 2020-03-04 Person 5 5 0

Very clean hospital with kind and courteous staff.