Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Mary's Hospital
2022-03-12
Person
4
5
0
Review of Physical Health Clinic (UCAT North)
written by
12th March 2022
St Mary's Hospital
2022-03-12
Person
5
5
0
Review of Urgent Care and Assessment Team - North
written by
12th March 2022
Staff were very good.
St Mary's Hospital
2022-03-12
Person
3
5
0
Review of Urgent Care and Assessment Team - North
12th March 2022
I felt it did not help because I hope running off.
Suggested improvements
Please come quicer.
2022-03-23 08:16:43
Response from St Mary's Hospital
I am really sorry we didn't help you. Please contact the service and ask for quicker help. Or speak to our confidential helpline on 088917 8504. Best wishes, Hugh Jones, Patient Experience Manager
St Mary's Hospital
2022-03-12
Person
4
5
0
Review of Urgent Care and Assessment Team - North
12th March 2022
[name removed] was very disrespectful and rude on the phone, cancelled my appointment and did not tell me, as I wanted for him visit and he did not . I was in crisis (tears) as had a bad day.
2022-04-04 09:56:04
Response from St Mary's Hospital
This is very disappointing to read. I have sent your comment to the service manager. In the meantime you may wish to speak to our confidential helpline on 0800 917 8504. Best wishes Hugh Jones, Patient Experience manager
St Mary's Hospital
2022-03-12
Person
5
5
0
Review of Physical Health Clinic (UCAT North)
written by a patient
12th March 2022
St Mary's Hospital
2022-03-11
Person
4
5
0
Review of CMHT Rockingham Triangle
11th March 2022
Dr [name removed] is a fanatic psychiatrist and your reception staff are lovely. Every single time I call, they help me, no questions asked.
Suggested improvements
There was a piece of information that should have been provided to me by my psychiatrist, but instead it was passed down by someone else.
I feel the support workers need to ensure that the information they are providing is appropriate to them and is not something that should be discussed during 1to1 with your psychiatrist.
St Mary's Hospital
2022-03-11
Person
5
5
0
Review of CMHT Rockingham Triangle
11th March 2022
Received support for the 1st time in many years.
My hearing impairment was recognised and fully supported.
Thank you.
Suggested improvements
Nothing
St Mary's Hospital
2022-03-11
Person
5
5
0
Review of Hand Therapy Service
11th March 2022
Felt everything that was discussed and put in place was personal to me and my work/home needs
Suggested improvements
Overall I felt the experience was good, I wouldn’t change anything, I liked the mixture of face to face, Teams and phone calls worked well for my needs
St Mary's Hospital
2022-03-09
Person
4
5
0
Review of CMHT Rockingham Triangle
9th March 2022
[name removed] was kind, understanding and very professional
I really liked her
Suggested improvements
Nothing
St Mary's Hospital
2022-03-09
Person
5
5
0
Review of Hand Therapy Service
9th March 2022
Very good experience, treated with respect, really good treatment with best result.
The follow up was prompt.
Happy about my experience.
Suggested improvements
Nothing.
