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St Mary's Hospital
2022-03-12
Person
4
5
0
12th March 2022
[name removed] was very disrespectful and rude on the phone, cancelled my appointment and did not tell me, as I wanted for him visit and he did not . I was in crisis (tears) as had a bad day.
4th April 2022
Response from St Mary's Hospital
This is very disappointing to read. I have sent your comment to the service manager. In the meantime you may wish to speak to our confidential helpline on 0800 917 8504. Best wishes Hugh Jones, Patient Experience manager