Reviews
Reviews
Friendly
Compassionate
Respectfully
Amazing nurses
The service and care I received from the Hand Therapy unit was fantastic. Excellent communication prior to every appointment with regular text updates.
[name removed] listened to my concerns and emailed me a course of exercises to do at home which gradually improved my flexibility. My wrist and hand have improved and I would like to pass on my thanks and appreciation to [name removed]. Overall a brilliant service from the NHS, thank you
[name removed] was lovely in the way she handled my Brother [name removed].
Also, [name removed] was very helpful and flexible when it came to the way in which we held the video call that [name removed] couldn't do. So [name removed] made it so I could use the PC technology I have - thank you
[name removed]
I always receive great service from the team, everyone is very helpful.
Thank you for your feedback and we are pleased we were able to meet your needs in a reasonable timeframe. Our appointment system is constantly under review and we try to ensure we are able to offer choice as well as access to urgent appointments for those meeting this criteria.
I was treated respectfully and with the utmost professionalism.
I kept well informed with regards to my diagnosis and my proposed treatments were discussed in detail and I always felt that I was an important part of my treatment plan.
Was good.
Dr [name removed] was wonderful and fully explained everything we talked about.
We have recruited additional staff to the team which will improve the availability of appointments.
I am neutrally diverse and have had some unpleasant encounters during appointments. No so this time.
I was allowed time to discuss my communication preferences and style. I felt listened to and involved throughout
The intimate procedure itself was pain free and again, l was informed throughout about what was about to happen next.
[name removed] is a credit to her team and puts the patient at the heart of her practice.
Thank you
I have been fully supported in recovery and motivated to learn coping skills. Staff have been kind and helpful.
So much better than child services (CAMHS). I was always kept in the loop. I also enjoyed the fitness sessions.