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12th April 2022


I am neutrally diverse and have had some unpleasant encounters during appointments. No so this time. I was allowed time to discuss my communication preferences and style. I felt listened to and involved throughout The intimate procedure itself was pain free and again, l was informed throughout about what was about to happen next. [name removed] is a credit to her team and puts the patient at the heart of her practice. Thank you

Suggested improvements
Keep her!

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
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Cultural needs
Experience