St Mary's Hospital

London Road, Kettering, Northamptonshire, England, NN15 7PW
 
21,122 reviews

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Page 117 of 2114
 
Review of Urgent Care and Assessment Team - North
18th May 2022



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Review of Physical Health Clinic (UCAT North) written by
18th May 2022



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Review of Urgent Care and Assessment Team - North
18th May 2022


They helped me take the next step what to do next.


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Review of Urgent Care and Assessment Team - North
18th May 2022


You gave me respect and understanding that I do not feel I deserve at the moment. You saw me and helped me so quickly in the worst time of my life, I could not ask for more.


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Review of Hand Therapy Service
12th May 2022


I had no issues whatever.

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I thought [name removed] was caring, courteous, listened and I didn't feel rushed. Her advice was very helpful.

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Review of Northamptonshire Integrated Sexual Health Service (Kettering)
11th May 2022


Lovely, helpful, cheery, hard working staff.

Suggested improvements
Nothing.

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Review of ADHD & Aspergers
11th May 2022


amazing care.i cannot thankyou all enough.for once my future is looking brighter.thankyou so much

Suggested improvements
the service has excelled

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Review of CMHT Red Kite
11th May 2022


[name removed] allowed me to speak how it was in my head and although i was jumping from 1 conversation to anthotger basically the whole appointment he didn't ask me to slow down or talk about 1 thing at a time he just listened and tried to make sense of it, maybe this was part of his observations of me im not sure but I didn't feel in anyway that he was just going by a book and had to say certain things at a certain time as that's what it said on page 7 section 3 as such, I couldn't stop figating and [name removed] just kept going listening to me and the more I was asked or the longer I was there my figating was harder to control yet [name removed] stayed totally professional and didn't make me feel uncomfortable at any point so I would like to Thank him for that :-)

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Review of Northamptonshire Integrated Sexual Health Service (Kettering)
11th May 2022


I wish I knew the nurses name who saw me. (I was in on 06/05/22) I suffer with really bad health anxiety & she was so understanding. She made me feel so so much better. Appreciate all her help that day. I’ve now had my results & feel so much better. Literally a load of my mind xx thank you xx

Suggested improvements
Erm, being picky maybe the telephone consultation was a bit pointless when I had said I had symptoms or visible problems but that being said I got an appointment quickly so it was fine xx

2022-08-12 15:52:29
Response from St Mary's Hospital

Thank you for your feedback and we are pleased you had a swift response in gaining an appointment to meet your needs. The telephone review with our clinicians is the start of our pathway as it offers the quickest access and there are often remote testing and treatment interventions we can offer before a face to face appointment can be arranged. This ensures you get a prompt and efficient care.

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Review of CMHT Rockingham Triangle
10th May 2022


metal health week .I can not get any help

Suggested improvements
better duty of care service. feeling very much alone

2022-10-17 14:52:16
Response from St Mary's Hospital

We apologise that you feel that you have not been able to access any support. We are more than happy to discuss your care needs, our phone number is 01536 452475, we are open Monday to Friday 9-5. Alternatively please call The Hub on 0800 448 0828 who are open 24/7.

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Page 117 of 2114

St Mary's Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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