Poole General Hospital

My mother was poorly treated. Was placed in a noisy ward next to a loud girl who was on her phone all the time. Mum was left in soiled clothes, spoken to rudely. Nurses were outside the ward generally joking and messing around when patients were ringing their bells for assistance.

Got referred here for a CT scan. The man who carried out the scan was cold distracted and lacking in any kind of empathy. I felt dismissed frankly and was left to sit in the waiting room afterwards for someone to come and remove the canula in my arm. I waited for half an hour before asking someone if they could get get someone to take it out. I then waited another 15 minutes before leaving and asking a nurse in the corridor if she could take it out. She waved me in the direction of A&E. Hope I never have to go there again.

The nursing staff were great ...put you at ease and could have a laugh with them

This email is to say a big thank you to Radiology Dept. My husband has been diagnosed with Prostate cancer and we had to come down to Poole hospital yesterday from Yeovil for a CT scan to get him started with Radiotherapy.He was seen by a member of staff and she was a true treasure and made us feel at ease which helped with us getting our heads round this result of cancer.She answered our questions and that in itself was good for us.Also the receptionist was really nice too thank you, it makes all the difference to have a great team working for us on these occasions.We will now be going to Dorchester hospital for my husband's Radiotherapy at least things are moving for us thank goodness.Many thanks again from Jackie and Graham Giles

Always happy to have a appointment at Poole Hospital

Confused. Is Harbour Hospital part of Poole General ? My review of the doctor who treated me was at Harbour Hospital and not Poole General. However, the question about which hospital I attended would not allow me to state this. However, I have been a patient in Poole General, and can say that the experience I had there was all positive.

I have had operations and procedures at Poole Hospital, and been very happy with the outcome. But, like all hospitals, they could do with more staff. I was treated with kindness and respect., and with success each time. I would recommend Poole Hospital to anyone.

I had a phone call on the Saturday my appointment was the next Tuesday . You have to go through a walkway to get to the hospital but it is well sign posted . When I enquired at the desk as to where I needed to be the lady at the desk was very helpful and kind . The hospital is clean and tidy and everyone I spoke to was very considerate to me .

As always very caring and helpful..

Amazing staff. The NHS just work so hard. Always a pleasure to go there and we are just so lucky to have such wonderful people who love and look after us so well. Always so clean and do caring.