Pilgrims Hospice Ashford

Hythe Road, Willesborough, Kent, TN24 0NE
 
2,052 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
Page 49 of 204
 
Review of Ashford Wellbeing Team
21st May 2021


Because the staff would go that extra mile to help.

Suggested improvements
Just carry on doing just the same as you are.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Ashford Wellbeing Team
21st May 2021


The care the staff gives is of great help to anyone needing it as I did and still do get the care even if it by post.

Suggested improvements
n/a

Dignity/Respect
Involvement
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Caring
Trust
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Experience
 
Review of Ashford - Community Services
17th May 2021


coming to terms with my situation i need to take time to absorb a lot of information gradually.

Suggested improvements
Nothing i can suggest and i am happy with it

Dignity/Respect
Involvement
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Caring
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Experience
 
Review of Ashford Wellbeing Team
14th May 2021


I live alone in neglected and badly managed Canterbury Council Sheltered accommodation. I have terminal cancer and get very little support from my 4 children and none from my GP. I’m on chemotherapy 5days in every 28 which is very debilitating, I’m treated superbly by the Cathedral Day Unit at K&C hospital. My weekly telephone call from your Welfare Support Officer (Mel) is hugely uplifting and puts a spring in my step, a highlight of my week.

Suggested improvements
Your service is excellent and first class, I don’t think it could be bettered in any way. Thank you so much for your help and support.

Experience
Dignity/Respect
Involvement
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Caring
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Support Staff
 
Review of Ashford - Inpatient Wards
11th May 2021


provided everything that a good nursing service should

Suggested improvements
expand the service to more than care

Dignity/Respect
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Experience
 
Review of Ashford - Community Services
9th May 2021


All staff were kind and supportive but quite limited in what they could do There was some confusion of roles with hospital Pall Care service

Suggested improvements
Education for Ambulance Service and Acute Medical team as to what you can provide as I was often directed to your service . However I already knew you would not provide the suggested support The system is hard to navigate as there are too many agencies that overlap and a less persistent, or seriously ill person , give up as the system does not work for the patient

Experience
Dignity/Respect
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Caring
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Support Staff
 
Review of Ashford - Inpatient Wards
5th May 2021


on the whole staff attendance good

Suggested improvements
need to attend to some meds needs more urgently

Dignity/Respect
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Caring
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Support Staff
Experience
 
Review of Ashford - Inpatient Wards
5th May 2021


i feel confident in the care

Suggested improvements
.

Dignity/Respect
Involvement
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Experience
 
Review of Ashford - Community Services
27th April 2021


.

Suggested improvements
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Review of Ashford - Inpatient Wards
21st April 2021


.

Suggested improvements
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Dignity/Respect
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Page 49 of 204
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