(NAMS) Prescription Service
Phoenix Centre, Millennium Way West, Nottingham, NG8 6AS Also known as: Fittleworth
1,002
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
(NAMS) Prescription Service
2021-08-02
Person
5
5
0
Review of (NAMS) Prescription Service
2nd August 2021
2021-09-11 15:44:00
Response from (NAMS) Prescription Service
Thanks for the review.
(NAMS) Prescription Service
2021-08-02
Person
4
5
0
Review of (NAMS) Prescription Service
2nd August 2021
Suggested improvements
Provide a container for water to wet wash stoma site.
Provide instructions / map for public transport users to find location. It was very difficult to find from the tram. I kept getting stuck outside the Travel Lodge on google street view when I tried a walk through..
2021-09-11 15:48:03
Response from (NAMS) Prescription Service
Thank you for taking the time to offer suggestions on how we can improve. We can certainly provide a container for water for those unable to get to the sink in the clinic room. I am pleased to report that our clinic appointment letters now have a map with directions on how to get to the clinic which is available upon request.
(NAMS) Prescription Service
2021-08-02
Person
5
5
0
Review of (NAMS) Prescription Service
2nd August 2021
I am always happy with the service NAMS provide, and when I need to attend in person I am always treated with respect. There is always time for me to voice any concerns or issues I have without being rushed. Thank you.
Suggested improvements
Nothing at all. I was very happy with my consultation.
2021-09-11 15:51:35
Response from (NAMS) Prescription Service
This is a lovely review. thank you for sharing. It seems as though everything went as we would like it to with your consultation.
(NAMS) Prescription Service
2021-07-30
Person
5
5
0
Review of (NAMS) Prescription Service
30th July 2021
2021-09-11 15:52:19
Response from (NAMS) Prescription Service
Thanks for the 5 star rating
(NAMS) Prescription Service
2021-07-29
Person
5
5
0
Review of (NAMS) Prescription Service
29th July 2021
Very friendly efficient Stoma Nurse Louise. I’m grateful for her input.
2021-09-11 15:53:06
Response from (NAMS) Prescription Service
Thanks for the review. We are happy that Louise could help you.
(NAMS) Prescription Service
2021-07-29
Person
5
5
0
Review of (NAMS) Prescription Service
29th July 2021
She asked if it was ok to look at my stoma beforehand.
Suggested improvements
Nothing. Louise was very kind and helpful
(NAMS) Prescription Service
2021-07-28
Person
5
5
0
Review of (NAMS) Prescription Service
28th July 2021
I have been using NAMS services for 18months and have always been very satisfied with the service I have received when contacting them usually by phone to order my stoma supplies. The service has been efficient and any queries dealt with quickly and efficiently. The customer service staff are always pleasant and understanding when answering or dealing with queries.
(NAMS) Prescription Service
2021-07-27
Person
5
5
0
Review of (NAMS) Prescription Service
27th July 2021
Louise is very attentive and listens carefully. I felt that I had received a very reassuring stoma review, which is important for a colostomate.
Suggested improvements
Nothing needed to improve.
(NAMS) Prescription Service
2021-07-27
Person
5
5
0
Review of (NAMS) Prescription Service
27th July 2021
Lynne was amazing, very nice and easy to talk to.
I had a great chat with her and felt at ease and was comfortable.
Keep up the great work x
(NAMS) Prescription Service
2021-07-27
Person
5
5
0
Review of (NAMS) Prescription Service
27th July 2021
Louise was very friendly and really put me at ease, in fact the whole experience was "enjoyable". She was very attentive to everything I said even when I rambled on. I hope that in a years time at my next review it is with Louise again.
Suggested improvements
I can not think of anything she could have done better.
