King George Hospital

King George Hospital 2024-06-25 Person 2 5 0

I was directed to A&E by the community nursing team as I had a blocked catheter, unfortunately I was there for over 8 hours, at one stage I was informed there was no doctor in attendance, although I appreciate the pressure NHS is under I find this unacceptable

At least inform patients waiting of the delay and I know it is beyond your control have more doctors available

King George Hospital 2024-06-25 Person 5 5 0

Excellent service from arrival to leaving having been treated very well by all the staff involved. At all times I was spoken to politely and my treatment explained along with the necessary medication and follow up treatment plan. I observed the staff being the same with all the patients I saw, despite many patients being incredibly rude, disrespectful and aggressive. My sincere thanks to the KG team, you are fantastic!

Nothing, I arrived in great pain and left much much better.

King George Hospital 2024-06-25 Person 4 5 0

Everyone I came into contact with polite/caring and compassionate

On this occasion nothing

King George Hospital 2024-06-25 Person 5 5 0

Fantastic nurses & doctors

Nothing great service

King George Hospital 2024-06-25 Person 5 5 0

Because i was happy with the treatment.

Reduce the waiting time

King George Hospital 2024-06-25 Person 1 5 0

I was left sitting for 7 hours with no update or anyone talking to me about what was going on i ended up self discharging at 8am (I arrived at 6.30pm the previous day) and according to my discharge letter on my nhs app i was discharged at 1am

More staff

King George Hospital 2024-06-25 Person 1 5 0

Came in an ambulance with chest pains. When i arrived there was a massive que and was told i need to vacate the bed and sit on a chair when i could hardly breathe and on morphine. Waited over 4 hours and the doctor was still not able to see me. Third world countries have a better healthcare service!

Quicker! Only one doctor on duty is an embarrassment! I did not even get seen!

King George Hospital 2024-06-24 Person 3 5 0

My partner dropped me off at 6.45 am at King George's Adult day care dept, as instructed on 22-6-24 for surgery on my right hand. When she dropped me off she wanted to come in with me as she felt that as an 80 year old white man I would be overlooked, I assured her that would not be the case. The patients were allowed on the ward at 7am. Around 1 and a half hours later the doctors came to see me to explain what was going to happen and mark the area to be operated on. There were 4 other people in the section I was in. I waited and waited, the other people on the ward were attended to one by one. I enquired on several occasions when I was likely to be seen and was told " it should not be long now" I went out again to ask what was happening at around 1pm as I was supposed to be an " early admission" and was in some distress. I was not seen until around 2.30 in the afternoon, bearing in mind I had nothing to eat or drink since 6pm the day before. I feel that as an 80 year old white male I was pretty much ignored for much of the time I was there. The entire ward was emptied before I was seen so why was I told to be there at 7am. I eventually left the hospital at 6.45 after what turned out to be an extremely stressful time. I await any Comment. I must add all the staff were very good. But the organisation was not.

Get patients in at the correct time and maybe take into account their ages with regard to waiting times.

King George Hospital 2024-06-22 Person 5 5 0

King George Hospital 2024-06-22 Person 5 5 0