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25th June 2024


I was directed to A&E by the community nursing team as I had a blocked catheter, unfortunately I was there for over 8 hours, at one stage I was informed there was no doctor in attendance, although I appreciate the pressure NHS is under I find this unacceptable

Suggested improvements
At least inform patients waiting of the delay and I know it is beyond your control have more doctors available

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse