Katharine House Hospice

Weston Road, Staffordshire, Stafford, England, ST16 3SB
 
296 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of In-Patient Unit
31st July 2024


NA

Suggested improvements
NA

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Complementary Therapies
29th July 2024


Well treated, looked after great. Felt completely relaxed.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Hospice at Home
29th July 2024


Excellent help from Jane and all staff met so far, Margaret, Hannah, jane. Excellent thank you.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Lymphoedema Clinic
29th July 2024


It was all very professional. Questions were answered clearly.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of In-Patient Unit
29th July 2024


Exceptional standard of care

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Hospice at Home
29th July 2024


The ladies that came to see us were friendly, caring and understanding. They explained everything to us in a calm relaxing manner. We now feel we have great support when needed.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
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Caring
Trust
Support Staff
 
Review of PCNS
29th July 2024


I was given excellent service. pat was very friendly and put me at ease, so I was able to talk to her about any problems that I am encountering. Her advice was greatly appreciated. i felt happier after chatting to Pat and felt more confident about my illness.

Suggested improvements
I was 100% satisfied with the service given and look forward to our next meeting.

Experience
Dignity/Respect
Involvement
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Caring
Trust
Support Staff
 
Review of Complementary Therapies
22nd July 2024


A lovely oasis of calm and kindness. Such friendly and caring people whatever their role in the organisation. A spirit lifting place to visit and lots of things for me to choose to do.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
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Caring
Trust
Support Staff
 
Review of Counselling Service
15th July 2024


The counselling sessions with Michelle allowed me time to reflect and talk through my grief and personal situation. Michelle recognised that I would benefit from extended sessions and facilitated this, for which I was really grateful.

Suggested improvements
I was really happy with the service and support I received.

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
Review of PCNS
12th July 2024


The Nurse explained everything about the help and gave useful information. She was caring and did all needful.

Suggested improvements
-

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
 
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Katharine House Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review Katharine House Hospice: http://iwgc.net/eorcs