Katharine House Hospice

Weston Road, Staffordshire, Stafford, England, ST16 3SB
 
296 reviews

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Reviews

 
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Review of Lymphoedema Clinic
14th June 2023


The staff here from booking in right through my treatment and leaving are attentive, lovely people whom go out of their way to ensure my needs and requests are met. The environment is beautifully finished too. My treatment ensures I can lead a better life and I feel Mel from lymphoedema does all she can with treatment and advice to support me. I can’t thank you service enough for all they offer. Thank you.

Suggested improvements
I can’t think of anything, the service for me merts all my needs and I thoroughly enjoy the experience.

2023-07-10 13:11:23
Response from Katharine House Hospice

Thank you for your feedback.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Counselling Service
14th June 2023


All the staff were kind and considerate The counselling service was caring and thoughtful throughout. I came away positive and with consideration just what I needed. Thank you

Suggested improvements
There was nothing

2023-07-10 13:11:40
Response from Katharine House Hospice

Thank you for your feedback.

Experience
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Caring
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Review of Counselling Service
13th June 2023


The counselling given was like a hand pulling me out of a dark hole. Exactly what I needed. My only feedback would be that the wait time seemed quite long but once I had the sessions it really made a difference to me.

Suggested improvements
Just faster turnaround from referral to treatment

2023-07-10 13:12:00
Response from Katharine House Hospice

Thank you for your feedback.

Experience
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Review of Lymphoedema Clinic
13th June 2023


Nearly five years coming through Cancer - feeling vulnerable left alone after discharge, the Lymph Clinic were my support to help me gain back confidence lost and gave me positive thinking and treatment to get back to a more normal way of life. Any aspects even now of worry, I find I’m able to talk to Mel who can give me therapy assistance I am looking for. Thank you to all the Team.

Suggested improvements
There is not just patients should be made aware that KH supports Life After Cancer too

2023-07-10 13:12:25
Response from Katharine House Hospice

Thank you for your feedback.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Lymphoedema Clinic
13th June 2023


From day one of coming to Katherine House over the last 3 years I have had Lymphoedema Treatment under the supervision of Mel Cotterill. Mel has been so good to me and explained everything from why I need Lymphoedema treatment and to how I can benefit. I come every month for treatment and are having good results. I feel so fortunate that this treatment is available to me. I have nothing but respect for all the staff and the beautiful surroundings that Katherine House offers. As a big Thankyou to Katherine House I donate monthly to a wonderful cause. Thankyou Katherine House for looking after me.

Suggested improvements
In my opinion, you are doing everything well.

2023-07-10 13:12:42
Response from Katharine House Hospice

Thank you for your feedback.

Experience
Dignity/Respect
Involvement
Information
Caring
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Support Staff
 
 
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Katharine House Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review Katharine House Hospice: http://iwgc.net/eorcs