Having worked for years at the John Radcliffe, I was reluctant to take my 87 year old mother elsewhere. But she had to be transferred as there was no theatre slot for her fracture hip to be dealt with. I was absolutely amazed at the level of care provided despite such resource pressures. The nurses and doctors were second to none: kind, compassionate, gentle, skilled and thorough. ALSO...the food was amazing both for patients and in the canteen. We actually looked forward to having lunch there every day. I cat believe In writing that...but we did. HURRAH the Horton and thank you
21st November 2025 | Written by family
Called 111 and directed to urgent care which was signed well. Prompt answer at the door by reception. Welcomed with a smile. Asked to sit in the waiting room. Within 2 minutes a doctor called me and took me to his room. Treated me with respect and was genuinely interested in my issues. Explained what he was doing then gave me diagnosis and offered some antibiotics. He ordered them on line and went through things I should watch out for and return to them if they showed up. OUTSTANDING THANK YOU
7th June 2025 | Written by patient
I received first class care from the Rowan and the Oak ward for sepsis caused by neutrapina. They took the warning signs seriously. The nurse and doctor at the Rowan were extremely kind and skilled. They kept me informed and monitored at all times. Once the tests came back and the seriousness was clear I was transferred to the Oak ward where the high standard was maintained with a amazing nurses and support staff making sure I was given the care I needed and that the stay was as pleasant as possible. The consultant researched and found similar cases and a good treatment cause. The nurses on the Oak ward and Rowan deserve a special mention for their exceptional care.
7th May 2025 | Written by patient
I was a Patient on 19th April 2025 admitted to A&E via self referral from Urgent Care Back pain was the issue. Sat in waiting room till 4.15 with no pain relief although observations were done earlier. I had to ask Stream Nurse twice for pain relief, and male nurse after initial consult with Dr who prescribed pain meds at 16.00, Nurse gave me at 16.15 after I asked him for it!! I was told by a senior Dr to leave by 5 minutes around midnight with no firm diagnosis. Offered Codiene as a pain medicine which damages the Stomach. I was told that I would be escorted by Security out of the Hospital. The whole episode will be an investigation by PALS, Oxford.
21st April 2025 | Written by patient
A&E staff are amazing, cheerful, helpful, polite and professional. James Ray consultant was fantastic, so friendly, patient and professional
20th April 2025 | Written by family
My elderly mother visited Horton ED again, this probably her 5th visit in 3-4 years. The staff were outstanding- kind, efficient and thorough. She had tests and was allowed home within a couple of hours fantastic. Each time the staff have been impressive and really considerate and helpful. Nothing is too much trouble. Thank you it must be a very difficult job!
19th April 2025 | Written by carer
Can't thank the staff in radiology enough, what was a traumatic procedure for me was kept low key by the very kind and caring members of the radiology department, treated with utmost respect and as much dignity such a procedure allowed! Thank you all x
9th February 2025 | Written by patient
My son hurt his arm and we went to A&E. The staff explained everything to both of us, including waiting times etc. I want to make a specific mention of Angelo Scheller - he was such an awesome nurse. Really went above and beyond to make my son comfortable. Thank you everyone
30th June 2024 | Written by patient
One dr on and 40 minutes in between patients my appointment was at 4pm I arrived on time and still had to wait til gone 5pm he then comes in and calls a name of a person who isn’t here, no one came to check on me or the other patient except the cleaner asked if he could get me a drink of water, I’m not one to moan I know the Nhs is pushed to its limits but I feel so ill and feel I would have been seen quicker in a&e, not a good experience at all.
24th October 2021 | Written by patient
There was not a time, in the few admissions I've had over the last 5-6 years, that I wasn't treated on an excellent manner. All the doctors, nurses and remaining staff were absolutely brilliant. A special word for the doctors, not only for their professionalism but also their human side. The 1st can be trained but the 2nd not. So it begs the question...has the NHS the right environment to educate staff? Definitely, because even when living in London I've felt well taken care of. Congratulations for your hard work, discipline, ethic and irreprehensible conduct and also, especially in the current epidemic context, we do really owe you! Many many thanks.
25th July 2021 | Written by patient
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