highfield-clinical-care-centre

Highfield Clinical Care Centre

Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
 
6,599 reviews

Reviews

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Dignity/Respect
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Reviews

 
Page 72 of 655
 
Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
19th January 2021


My consultation today was relaxed and very informative, I did not feel rushed and was given lots of time. My appointment was with Victoria and she was pleasant and very interested in what I had to say.

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Dignity/Respect
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Safe
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Cultural needs
 
Review of Children's Dietetics written by a family member
19th January 2021


The lady showed a interest in my child and listened carefully to his needs concernin is weight due to medication issues and i felt thoroughly at ease during the whole phone consultation. The dietician has gave me some suggestions and information to help us continue with my sons care and i left the phone cosjltation relieved and relaxed knowing things are in place if and when my son needs it. Thankyou

Recommend
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Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
19th January 2021


My care was 100% from the very first session. Jennifer was a pleasure to have guiding me. I felt looked after and more importantly, I didn't feel like just another client. My care felt personal, and close up. I cant say enough about how well I was treated.

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Review of First Contact Physiotherapy-Highfield written by a patient
16th January 2021


would like to say a big thank you to James Bell.He was very kind and thorough,he set me some exercises for my Arthritis and they have really helped .He was also concerned about a tremor that i have in my left arm and leg,and he referred me back to my GP. I have now been referred for treatment at Neurology.

Suggested improvements
I was very happy with the treatment I received.

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Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
15th January 2021


Great service by this NHS physio team and in particular Lauren who was very helpful and spot on with my treatment plan.

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Rating not given.
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Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
14th January 2021


Makes time for the patient, good listener and ready with suggestions!

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Review of First Contact Physiotherapy-Highfield written by a patient
12th January 2021


My telephone consultation was excellent, diagnosis and a treatment plan discussed and agreed. Information was sent immediately by email. Very efficient and friendly service. Even in these very strange times.

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Rating not given.
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Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
12th January 2021


Really great service not rushed and very informative.

Suggested improvements
Nothing. I really felt informed and supported and understood. Really helpful

Experience
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Rating not given.
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Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
12th January 2021


Good service

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
8th January 2021


I am extremely pleased with the care I received from Jennifer at the physio department. Remote and face to face appointments were always conducted as scheduled. From assessment to discharge I felt involved in my care and my concerns were completely understood. Descriptive explanations and treatment plans were negotiated and emailed to me directly. I was always aware of my follow up and reassuringly knew how to access additional assistance if required. Not only was my physical health and presenting complaint treated but consideration was given to the impact this had on my emotional well-being and mental health. A brilliant physio, thank you so much for restoring my health.

Recommend
Dignity/Respect
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Safe
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Rating not given.
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Page 72 of 655

Highfield Clinical Care Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review Highfield Clinical Care Centre: http://iwgc.net/ejptc