highfield-clinical-care-centre

Highfield Clinical Care Centre

Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
 
6,599 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 73 of 655
 
Review of First Contact Physiotherapy-Highfield written by a patient
7th January 2021


The lady I spoke to on the phone was kind and attentive.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Patient Contact Centre written by a patient
7th January 2021


..

Suggested improvements
.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
5th January 2021


This was the first meeting I had with the staff and they were fantastic

Suggested improvements
If they had a little more patience as English is not my first language

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Children's Dietetics written by a family member
4th January 2021


Zoe dietitian at Kettering has been amazing and the most supportive for my daughter .

Recommend
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Safe
Supported
Cultural needs
 
Review of First Contact Physiotherapy-Highfield written by a patient
4th January 2021


Listened to me, advised and dealt with me fantastic.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of First Contact Physiotherapy-Highfield written by a patient
31st December 2020


Very happy with this service - understanding, helpful and totally got the feeling of being cared for

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Serenity written by a family member
29th December 2020


Being able to have appointments same day.

Suggested improvements
no

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Serenity written by a family member
29th December 2020


They were really friendly and made me feel at ease.

Suggested improvements
no

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of ISVA Adult written by a patient
29th December 2020


Kind and caring. Absolutely brilliant.

Suggested improvements
No, absolutely brilliant.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Serenity- children and young people
29th December 2020


I felt as though I got listened to and helped.

Suggested improvements
nothing

Kindness
Understanding
Listening
Safe
Experience
 
 
Page 73 of 655

Highfield Clinical Care Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Highfield Clinical Care Centre: http://iwgc.net/ejptc