Doncaster Urgent Treatment Centre

Doncaster Urgent Treatment Centre 2022-04-25 Person 4 5 0

My problem was solved

Reduce waiting times for booked appointments

Doncaster Urgent Treatment Centre 2022-04-25 Person 4 5 0

The waiting was too long and was not given any information on what after diagnosis what physical tasks I could do.

I have already explained.

Doncaster Urgent Treatment Centre 2022-04-25 Person 5 5 0

The Dr went above and beyond to help my husband so more than our actual Dr surgery did. I can’t thank Dr Phillips enough for your kindness and patience.

Nothing at all I couldn’t have asked for more help.

Doncaster Urgent Treatment Centre 2022-04-23 Person 5 5 0

No condition

Following a potential miscarriage the team could not have been more caring and companionate and I thank them for that

Doncaster Urgent Treatment Centre 2022-04-22 Person 5 5 0

I was seen to straight away in A&E. The staff and doctors were professional and knowledgeable

None

Doncaster Urgent Treatment Centre 2022-04-22 Person 3 5 0

I have a long standing condition (Gout) and occasionally have a attack that is excruciating painful. This is rectified by a short prescription of colchicine. As my GP surgery was only able to offer a prescription in 72 hours I rang 111 to see if a emergency doctor could offer a emergency prescription ( As done previously about 2 years ago) I rang at 5 pm. The doctor rang back at 11.20 pm and offered an appointment at 12.30. On arrival there were approx 12 people already waiting. !!!!!!! To be told there was only 1 doctor and to bear with us. At 1.30 as I had been at work since 5.00 am that day I cancelled the appointment and returned home.

Don’t offer appointments just to satisfy your tick box culture of showing a response has been made. Using some poor frontline staff to keep repeating parrot fashion of bear with us and the appointment time is totally redundant.The experience has left me totally disappointed with the system.Offering appointments that are almost fiction does nothing to make the public have any empathy with the thankless task. If I had been told after waiting 6 hours for a return call that the appointment was going to be another 4 hour wait I could have declined and waited the 72 hrs in pain for my prescription. Thankfully 3 days of excruciating pain is now being treated.

Doncaster Urgent Treatment Centre 2022-04-22 Person 5 5 0

Quick and efficient. DR very thorough

Nothing

Doncaster Urgent Treatment Centre 2022-04-22 Person 5 5 0

Dr I saw was fantastic. Thorough and kind

N/a

Doncaster Urgent Treatment Centre 2022-04-20 Person 5 5 0

Very good staff, spoke to properly and listened to.

Everything was very good

Doncaster Urgent Treatment Centre 2022-04-20 Person 4 5 0

The doctor was thorough and very pleasant

Nothing it was just a long wait time but expected.