Doncaster Urgent Treatment Centre
Emergency Dept, Dri, Armthorpe Road, Doncaster, N/a, DN2 5LTReviews
Reviews
Don’t suffer with any
Xxx
I received excellent service from my initial phone call right through to the end of visit.
Dr made me feel at ease as did reception and the health care assistant I struggle with anxiety and they made me feel calm even when I cried.
The staff from the first phone call to the reception at the hospital through to the doctor where all helpfull understanding and proffesionalnothing
Basically allthough feeling guilty at attending with what I concidered a minor ailments; allthough very painful.
I had previously called in to my local pharmacy; in order to obtain a diagnosis; there I was advised I needed antibiotics; as the diagnosis was an infection.
I visited my GP practice; where I was informed of no possible access to a GP until Monday; it now being Friday & my painfull finger requiring attention; I was advised to dial 111.
Reluctant to dial 111; I called in to Sandringham Rd clinic; where I was advised to dial out of hrs service.
Feeling guilty re going to AE for a minor ailment; all the pain dictating otherwise; in I went.
This is where the praise to NHS from me is well deserved.
I waited in line for about 10 minuets.
I was seen & details taken followed by assessment nurse consultation.
I sat reading a paper for about 5 minutes
I was asked to call in to e.ergency treatment area.
Again details taken & I was seen by a doctor.
The doctor diagnosed a strained tendon & much to my interest; explained in great detail; why my finger was not infected
I was provided with a prescription for the pain & inflamation.
I changed the prescription; back at the pharmacy; where the innitial wrong diagnosis was given; I chose to avoid the pharmacist I innitial consulted.
Following advise as given by DRI AE Doctor; I took the med over the 3 days; no loner as advised.
Hey presto; My finger is now pain free & I am back attending fitness classes.
As an add on; I personally think our NHS is over worked. Under pressure & understaffed.
From me to you NHS; Thank You Very Much
The public & patients in my view; need in my view; require more understanding & patience.
10/10 & a Gold Star from me.
I was treated very well by all staff after I was seen by the urgent treatment dept.
IBD
I have suffered with asthma for many years and bronchiectasis
Fibromyalgia