Doncaster Urgent Treatment Centre
Emergency Dept, Dri, Armthorpe Road, Doncaster, N/a, DN2 5LTReviews
Reviews
.
I was given no updates as to how long it would be before I was seen. I was finally seen over an hour after my appointment time. When seen, the doctor was incredibly rude to myself and made me feel quite upset. He was very judgemental and made out to me I was lying about my symptoms.
Staff were excellent
The doctor saw me within minutes of arriving despite being late. He took into account my pre-existing medical conditions, and even phoned the biochemist out of hours to receive blood results taken from my GP.
I felt you needed to know how appreciated this service is
There was quite a delay from the triage phonecall to the available appointment, however every single interaction with staff throughout the whole process from triage to reception to the doctor himself was fantastic. They were professional, efficient, empathetic and listened to me. The care was excellent and follow up services were arranged quickly and efficiently despite my appointment being in the middle of the night. They level of care was superb.
Doctor was very nice when I came & receptionist was lovely too.
After trying to get to see my own doctor for over a week I finally had to phone the 111 service and was given an appointment at the DRI urgent treatment center with my toes been infected and having diabetes. Thanks to the doctor that attended my foot and gave me antibiotics I am now on the mend.
Told I needed to be dealt with within 2 hours and wasn't called back for ove 3 hrs by that time I had to go to work as there was n time for other options
As I believe this is correct