Share review of Doncaster Urgent Treatment Centre

Doncaster Urgent Treatment Centre 2023-07-13 Person 5 5 0

There was quite a delay from the triage phonecall to the available appointment, however every single interaction with staff throughout the whole process from triage to reception to the doctor himself was fantastic. They were professional, efficient, empathetic and listened to me. The care was excellent and follow up services were arranged quickly and efficiently despite my appointment being in the middle of the night. They level of care was superb.

The only aspect that could have been improved was the fact that there was a 5hr wait from the point of triage to the first available appointment and I was in a lot of pain, but the fact that they still saw me despite the appointment being 2am was really helpful and prevented any delay to my care and treatment