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13th July 2023


Staff were excellent

Suggested improvements
I was sent to A&E after ringing 111. But was sent from A&E to the urgent care dept because staff l saw in A&E said l needed antibiotics and they could not give me a prescription. I really felt it was totally a unnecessary to go to the urgent care dept and a complete waste of their time. The urgent care staff were amazing and did a thorough examination which l had already had in A&E. So what is the point of two examinations. I just cannot get my head around why waste medical staff precious time.

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Rating not given.