Doncaster Urgent Treatment Centre

Doncaster Urgent Treatment Centre 2023-10-26 Person 4 5 0

I gave the answer for what matched my daughter, she is only 14 months old

Kept to the time as we was sat there an hour over my daughter appointment time

Doncaster Urgent Treatment Centre 2023-10-26 Person 3 5 0

I had good service however the doctor did not correctly diagnose my condition. I suffered for a further 5 days until I had to return to see my GP who has now diagnosed me with shingles

Diagnosed me correctly

Doncaster Urgent Treatment Centre 2023-10-26 Person 4 5 0

The care that was provided was great, we seen 2 doctors and they were both great, however, we waited 4 hours to be told my daughter had a viral rash, sitting in a room with other individuals who have health problems I.e chest infections and contagious colds, it isn’t great to sit there for that amount of time with a 5 month old baby

Different waiting areas and being seen to quicker, went to see one doctor who said it was a viral rash, but then got sent to another to wait another 2 hours to say the same thing

Doncaster Urgent Treatment Centre 2023-10-26 Person 5 5 0

Y

Y

Doncaster Urgent Treatment Centre 2023-10-26 Person 4 5 0

We waited a little longer than hoped to be seen - at least an hour after our allotted time - but the doctor was very thorough and showed lots of care towards us and our new baby. He gave helpful advice on things other than what we had initially visited for, leaving us feeling understood and calm. A fantastic doctor! It was also nice to be seated in a separate room to avoid our baby being exposed to further illnesses in the usual waiting room.

Had less of a long waiting time.

Doncaster Urgent Treatment Centre 2023-10-26 Person 5 5 0

i came in for my son

nothing at this time

Doncaster Urgent Treatment Centre 2023-10-26 Person 1 5 0

No one known where I was ment to be I was at the from half 2 till 6

Communication

Doncaster Urgent Treatment Centre 2023-10-26 Person 2 5 0

None

Arrival times are no where near the actual time you get seen. It is very much a conveyor belt service. In and out as quick as possible with no listening to the experience of the patient.

Doncaster Urgent Treatment Centre 2023-10-26 Person 4 5 0

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Doncaster Urgent Treatment Centre 2023-10-25 Person 5 5 0

Good service

Better signs in hospital and reception staff in A&E need to smile more