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26th October 2023


The care that was provided was great, we seen 2 doctors and they were both great, however, we waited 4 hours to be told my daughter had a viral rash, sitting in a room with other individuals who have health problems I.e chest infections and contagious colds, it isn’t great to sit there for that amount of time with a 5 month old baby

Suggested improvements
Different waiting areas and being seen to quicker, went to see one doctor who said it was a viral rash, but then got sent to another to wait another 2 hours to say the same thing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food