Doncaster Urgent Treatment Centre

Emergency Dept, Dri, Armthorpe Road, Doncaster, N/a, DN2 5LT
 
2,530 reviews

Reviews

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Reviews

 
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Review of Doncaster Urgent Treatment Centre
20th November 2023


None

Suggested improvements
Nothing

Experience
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Safe
Food
 
Review of Doncaster Urgent Treatment Centre
20th November 2023


Ongoing issues with sciatica due to suspected herniated disc.

Suggested improvements
Nothing. The service and care I received was fantastic.

Experience
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Safe
Food
Rating not given.
 
15th November 2023


I wanted to thank the health care worker named Phoebe who took my baby daughter's observations 14 11 23. My daughter had spilled cold water down her babygrow whilst in the waiting area and she was wet through. This caused me to feel anxious during a long wait. When called in to be examined, Phoebe provided her with a spare, dry babygrow which was just perfect. She also delivered friendly and attentive care second to none for which I am really grateful. Secondly, the doctor we saw that day (who works at St Vincent's medical centre) was thorough and very kind and patient with my daughter. He also put my mind at ease and allayed some of my anxieties. Despite the long wait, which is understandable as the NHS is very stretched to capacity, these wonderful members of the NHS can easily go unnoticed and overlooked. I just want to thank the workers for all they do and for their enthusiastic care and support in these hard times.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Review of Doncaster Urgent Treatment Centre
14th November 2023


I was told to attend after midnight with a severe kidney infection . I have low immune system and I have had SEPSIS twice , constantly get UTI linked with my MS .. I expected help .. not given until I was seen using a sick bowl to relieve.my self as the only toilet was in use , i then saw a doctor who realised I had a severe infection and I required urgent care . He took my notes to AE where I waited all Night .. no treatment to relief the symptoms and no monitoring of how poorly I was . I left AE at 8:45 with a 3 day course of anti biotics .. that alone caused problems as there was no pharmacies open till 10 and then my wife had to go all around the city trying to find one that stocker the drug ! Ms nurse rang me 2 days after and said the anti biotics were not good and not strong enough for what I was presenting as an infection ... I'm back to urgent care a day later .. TOTALLY UNCONFIDENT IN DRI AE .

Suggested improvements
Seen me in an appropriate time and with recognition of how serious my health condition was presenting . AE COMMUNICATION with urgent care doctors not followed up . Not offered any food or drink in all the 8 plus hours I was there . Disabled toilet access ..

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Rating not given.
 
Review of Doncaster Urgent Treatment Centre
9th November 2023


Everything was perfect thank you

Suggested improvements
Everything was ok

Experience
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Rating not given.
 
Review of Doncaster Urgent Treatment Centre
8th November 2023


The answers reflect my actual experience.

Suggested improvements
It was duly attended to, only waited a long time which is understandable.

Experience
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Rating not given.
 
Review of Doncaster Urgent Treatment Centre
8th November 2023


I have sleep apnoea but this wasn’t why I needed an appointment.

Suggested improvements
Everything was fine.

Experience
Dignity/Respect
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Safe
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Rating not given.
 
Review of Doncaster Urgent Treatment Centre
8th November 2023


I suffer with anxiety and am taking medication for depression. Although I haven't suffered with asthma for years I still declare it just ro be safe.

Suggested improvements
Although it was a while before I got seen I understand how busy the staff are so no complaints.

Experience
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Rating not given.
 
Review of Doncaster Urgent Treatment Centre
8th November 2023


The doctor myself and my daughter saw was fantastic. We both had Strep A and had the symptoms for a few days. Our local GP had done a throat swab on us both at the end of the week. By Saturday evening we were both covered in a rash and feeling extremely poorly. He saw us both and phoned the lab for our results, which confirmed Strep A. He was so kind and reassuring and acted in a professional and extremely caring manner. The checks he did on us were thorough and he gave excellent advice as well as prescribing the medication we needed. All in all I can’t thank him enough as we were on the road to recovery by the time we would have received the results from our GP. Just a huge thank you for your time and understanding, what an amazing doctor.

Suggested improvements
Nothing, I can’t fault our experience at all.

Experience
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Safe
Food
 
Review of Doncaster Urgent Treatment Centre
8th November 2023


Because i dont have one????

Suggested improvements
Stop giving into imigrants when they moan about being there ages, were all there ages so frigging let them wait

Experience
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Rating not given.
 
 
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Resources

Short link to review Doncaster Urgent Treatment Centre: http://iwgc.net/ejndf