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Doncaster Urgent Treatment Centre 2023-11-14 Person 1 5 0

I was told to attend after midnight with a severe kidney infection . I have low immune system and I have had SEPSIS twice , constantly get UTI linked with my MS .. I expected help .. not given until I was seen using a sick bowl to relieve.my self as the only toilet was in use , i then saw a doctor who realised I had a severe infection and I required urgent care . He took my notes to AE where I waited all Night .. no treatment to relief the symptoms and no monitoring of how poorly I was . I left AE at 8:45 with a 3 day course of anti biotics .. that alone caused problems as there was no pharmacies open till 10 and then my wife had to go all around the city trying to find one that stocker the drug ! Ms nurse rang me 2 days after and said the anti biotics were not good and not strong enough for what I was presenting as an infection ... I'm back to urgent care a day later .. TOTALLY UNCONFIDENT IN DRI AE .

Seen me in an appropriate time and with recognition of how serious my health condition was presenting . AE COMMUNICATION with urgent care doctors not followed up . Not offered any food or drink in all the 8 plus hours I was there . Disabled toilet access ..