Doncaster Urgent Treatment Centre

Doncaster Urgent Treatment Centre 2021-08-02 Person 5 5 0

Had ear drum op but it's not worked still getting I factions earing bad

Nothing shud be my go seeing me not u guys

Doncaster Urgent Treatment Centre 2021-08-02 Person 5 5 0

Treatment was amazing and very informative However I need to mention that I went to goole urgent health first and they were extremely rude and refused to treat me saying they closed at 8pm when I arrived at 7.40pm the person who spoke to me at the door was not very nice and said common sense says don’t turn up at 7.40pm however why show online your open till 8pm.

goole urgent health need training on how to deal with people however the Doncaster one was fantastic

Doncaster Urgent Treatment Centre 2021-08-02 Person 4 5 0

The doctor was very efficient.

The questions your call handlers ask need reviewing. I was asked if the pain had stopped me doing activities to which I replied yes. She then said can you watch TV? to which I replied yes my eyes are fine. She said so you can do activities, watching TV is an activity.

Doncaster Urgent Treatment Centre 2021-08-02 Person 1 5 0

I suffer with Chronic pancreatitis, and was discharged on Friday, but I’ve had another flare up of pain, I arrived at 1:15 for my appointment and wasn’t seen till 3:30, I was in a lot of pain, when seeing the nurse/doctors she explained she would go to a&e but no one in a&e would take my case and the doctor/nurse tried 6 people and not one we’re willing to help the doctor/nurse who was trying to help someone who clearly was in pain

The whole Process

Doncaster Urgent Treatment Centre 2021-08-02 Person 4 5 0

Very good

The waiting time

Doncaster Urgent Treatment Centre 2021-08-01 Person 4 5 0

The nurses that saw me was very helpful

Nothing

Doncaster Urgent Treatment Centre 2021-07-29 Person 4 5 0

Thank you

I want to appointment doctor

Doncaster Urgent Treatment Centre 2021-07-29 Person 5 5 0

Gail and a colleague looked after me. A thorough assessment and sent me to the right place to be fixed. Couldn’t ask for more!

Nothing did a fab job.

Doncaster Urgent Treatment Centre 2021-07-28 Person 4 5 0

I have attended this service several times within the last month for pyelonephritis. Each and every time the GPS/Nurse Practitioners did everything that they could to ensure that my treatment was handled appropriately. They contacted the surgical team and urology team and managed to get me an appointment at ESAC, or seen by the surgeons in A&E. as I have had a urine culture sent off, and multiple antibiotics have been ineffective, they contacted the on call biochemist for advice as per the results of my cultures.

The time of the appointment wasn’t the time I was seen. I had to wait two hours since the time of the appointment, I understand that they are extremely busy and the needs of other patients were greater however I was rocking due to the agony in which I was in. The GPs at this service are unable to access ICE which means that they are unable to look at test results (in my case; CRP, White Cell Count and Urine Culture) which therefore delays treatment as they have to speak to the on call biochemist. The GPs at this service don’t have access to the hospitals internal phone system meaning that they are unable to directly bleep medical/surgical teams to review patients. There is often a long queue to get through to switchboard which then therefore delays patient care especially when a prompt senior review is required.

Doncaster Urgent Treatment Centre 2021-07-28 Person 5 5 0

The doctor on duty was the most kindest understanding doctor He had time to listen and explain what problem I’ve got what the treatment should and would do He was a credit to the NHS during this difficult time

Nothing except that I should have been delt with by my own GP Practice