Doncaster Urgent Treatment Centre

Doncaster Urgent Treatment Centre 2021-10-25 Person 1 5 0

Because those day was a very bad day for me

Yes I feel better now But those night I was unable to get any treatment No body treat me

Doncaster Urgent Treatment Centre 2021-10-25 Person 4 5 0

I was extremely satisfied with the care and attention from Nurse Rowland

Cannot think of anything

Doncaster Urgent Treatment Centre 2021-10-25 Person 5 5 0

Excellent service and attention from first stepping into DRI.

Nothing at all.

Doncaster Urgent Treatment Centre 2021-10-25 Person 2 5 0

No conditions

More receptionists

Doncaster Urgent Treatment Centre 2021-10-25 Person 4 5 0

Despite how nice the person that saw me was, What I wanted wasn’t resolved, specifically came here AFTER because my GP wouldn’t do anything for me despite how much pain I have been in for more than 3 WEEKS now, still ongoing. Was hoping something could be done for me at the hospital at the very least, except I got nothing but the usual check up.

Maybe have a simple letter signed, writing about the urgency of care needed when being redirected to the GP, the GP refuses to do anything about the pain I am in, won’t give me any medication I’m needing that was mentioned by the nurse that saw me at the urgent treatment centre. The GP also didn’t look at my notes, despite having told them to, based on what I was told by the nurse.

Doncaster Urgent Treatment Centre 2021-10-25 Person 2 5 0

When treated at the urgent care centre i Waited for a long time to be seen, when my appointment was 2 hour earlier than I was seen, which I do understand. Then once I got in I was in a lot of pain with an ear infection and the Doctor who I saw seemed to want to get me over and done with, I tried to explain what I was experiencing and they talked over me trying to say I was wrong with what my symptoms were, after the fluid in my ear got too much my ear drum perforated Becsuse of the pressure

I felt I could have been listened too more and not talked over

Doncaster Urgent Treatment Centre 2021-10-25 Person 5 5 0

Depression anxiety

Could of transferred me to orthopaedic or chase it up as been in pain for 2 years

Doncaster Urgent Treatment Centre 2021-10-25 Person 5 5 0

I have been to utc twice last week, and on both occasions the staff were very friendly and great doctors were very attentive and informative and I felt that they took the time to understand how I felt despite them not being my regular gp. I vcannot thank them enough for their help at what I know to be a busy time

The room the doctor was working in was very very hot. I think for their working conditions it would be good if this could be addressed with a fab or something

Doncaster Urgent Treatment Centre 2021-10-25 Person 1 5 0

Patients not being seen in order of arriving Wait time was ridiculous and numerous people complained

Had more staff working Seen patients in the order they came in Have more organisation

Doncaster Urgent Treatment Centre 2021-10-17 Person 2 5 0

My son arrived with a wheeze which wasn't being controlled with his blue inhaler. Was advised there was a long wait, not satisfied my son was okay I asked them to look at him there and then and was told his observations were poor and low. He was informed to have back to back inhalers every 10 minutes, to which they forgot after the giving him his first one! The staff didn't have any clue that night and folded with the pressure of so many people waiting to be seen.

Communicate more with patients. Don't take your stressful day out on people, treat people with respect & not lecture them. Do your job but faster, many staff were sat around talking for ages doing nothing!