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25th October 2021


When treated at the urgent care centre i Waited for a long time to be seen, when my appointment was 2 hour earlier than I was seen, which I do understand. Then once I got in I was in a lot of pain with an ear infection and the Doctor who I saw seemed to want to get me over and done with, I tried to explain what I was experiencing and they talked over me trying to say I was wrong with what my symptoms were, after the fluid in my ear got too much my ear drum perforated Becsuse of the pressure

Suggested improvements
I felt I could have been listened too more and not talked over

Experience
Dignity/Respect
Involvement
Information
Staff