Doncaster Same Day Health Centre

Doncaster Same Day Health Centre 2022-05-19 Person 5 5 0

Perfect service. I felt very well looked after.

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Doncaster Same Day Health Centre 2022-05-16 Person 5 5 0

Easy to access urgent treatment. Appointment within hours, efficient friendly and informative.

Nothing. All good

Doncaster Same Day Health Centre 2022-05-16 Person 5 5 0

I have fibromyalgia

Nothing, it was all quick and the nurse was lovely with me.

Doncaster Same Day Health Centre 2022-05-16 Person 5 5 0

I was highly satisfied with the treatment I received

nothing really

Doncaster Same Day Health Centre 2022-05-16 Person 5 5 0

The 111 gentleman that answered our call initially was brilliant, kind, caring and gave very good advice, the Dr that called us back was really lovely, put me at ease, lovely kind lady doctor and I was given medication I needed, only negative was the 6 hour wait for the call back but I understand they are very busy also and gentleman who answered my initial call consulted with nurse to give me great advice on what to do within the 6 hours wait to help my pain and what symptoms would need me to call 999 or call 111 back! Extremely good service and I'm very grateful for this service, much easier and smoother than trying to see my own gp within their working hours actually, thank you

Only negative was 6 hour wait to be called back but understand triage system and how busy this service is, as with most NHS services more staffing is needed but this is obviously out of their control! Excellent service

Doncaster Same Day Health Centre 2022-05-16 Person 1 5 0

I booked for my partner to have his thumb looked at three times. He had an infection in his thumb. The first doctor to see him gave him antibiotics and sent him home. The second time they dressed his infected thumb too tightly and told him to keep it on for 5 days,needless to say after 3 days of agony he had to return. On the third visit I attended as his thumb so much worse after each visit. The doctor he saw the third time was the initial doctor he saw. She had a poor bedside manor after taking his blood pressure she left the room without saying anything and got a nurse to come in the room. The nurse them proceeded to wrap the infected thumb up again without cleaning it. I had to intervene and strongly suggested it needed a professional cleaning at DRI. The doctor and the nurse were both looking at each other as if to say yes your right after saying this she told us about the ladt guy she treated whom ended up in hospital on a drip due to a similar injury, this is concerning as she was the one that treated his wound had it been cleaned properly the first time he may have avoided it. However they were going to send him home with more antibiotics without cleaning his wound out properly . I took my partner to A+E they said he needed emergency surgery the very next morning. I dread to think what would have happened had I not gone to the clinic with him. He could have ended up with no thumb at all.

I strongly suggest some infection training to be done with the staff at this branch. I understand there are specialists that are experts with handling infections however I am no expert and could clearly see that something was very wrong and that an infection that bad should not be sweating under a bandage for another 5 days.

Doncaster Same Day Health Centre 2022-05-11 Person 1 5 0

Had a neck lump possibly lymph node for the past 6 months Basically was told by the nurse to see my own gp if I was worried. As a nurse myself i was made to feel stupid and a time waster. I had been trying to see my own GP for the past month.

Everything

Doncaster Same Day Health Centre 2022-05-11 Person 1 5 0

Same day health care nurse was rude and not helpful

Better nurse

Doncaster Same Day Health Centre 2022-05-05 Person 5 5 0

I have no conditions.

Nothing really, stepped in when I was unable to get an appointment with my local GP and provided an excellent service.

Doncaster Same Day Health Centre 2022-05-04 Person 5 5 0

Staff busy but treated quickly and courteously. Asked plenty of questions by the doctor and felt as though he listened and advised accordingly.

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