Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
2,490
reviews
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Recommend
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Reviews
Cynthia Spencer Hospice
2018-07-05
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a patient
5th July 2018
All the care I received was excellent. The staff are dedicated, caring and nothing is too much trouble.
Cynthia Spencer Hospice
2018-07-05
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a family member
5th July 2018
Quality of care was superb. No need for improvement. Comfortable and cared for at the highest standard.
Cynthia Spencer Hospice
2018-06-22
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
22nd June 2018
Nothing can be improved, all staff are helpful and polite.
Cynthia Spencer Hospice
2018-06-22
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
22nd June 2018
Roxanne takes time to listen to the whole person and this way her advice is relevant and practical I really appreciate that thank you.
The only improvement would be to have had an earlier initial appointment rather than having to wait a number of months, but appreciate that this isn't easy to do in the NHS.
2018-07-05 16:39:30
Response from Cynthia Spencer Hospice
Thank you for your response. The team is presently exploring how to arrange their appointments to plan first assessments earlier than they do at the moment. As it is a small service, we will continue to be limited by the availability of appointments for the number of patients we are required to see, but will be exploring other options over the coming months
Cynthia Spencer Hospice
2018-06-22
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
22nd June 2018
Care and treatment all very good and so helpful just there for you at all times.
Cynthia Spencer Hospice
2018-06-22
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
22nd June 2018
Cynthia Spencer Hospice
2018-06-20
Person
5
5
0
Review of Hospice @ Home
written by a family member
20th June 2018
The nurses were so caring and helpful, could not fault any of them. Excellent.
I think more money needs to go to Marie Curie as I was in desperate need of a night sit but everyone all nurses etc kept asking but not available to keep caring for loved ones at home, this is essential.
2018-06-29 13:14:28
Response from Cynthia Spencer Hospice
Thank you for the excellent feedback about the Hospice at Home team. We will consider your response regarding the Marie Curie availability, when we next meet with Marie Curie to review the contract
Cynthia Spencer Hospice
2018-06-20
Person
5
5
0
Review of Hospice @ Home
written by a family member
20th June 2018
Daily visits from professionals helped us feel comfortable - always pleased to see you. Nothing was too much trouble and you provide a fantastic service.
Cynthia Spencer Hospice
2018-06-20
Person
5
5
0
Review of Hospice @ Home
written by a family member
20th June 2018
The service was fantastic, our family can't really put into words how my much we felt at ease knowing we had regular support for my mother during such a sad and difficult time.
I would like to sincerely thank our nurse Leah from the hospice at home nursing team who was with us when my mum died - she was truly amazing and I'll never forget how kind she was to my mum, dad, and I during that very sad moment.I would welcome the chance to thank Leah in person.
2018-06-29 13:13:09
Response from Cynthia Spencer Hospice
Thank you for the excellent feedback. If you contact the Hospice at Home team direct on 01604 678124 and the team can ensure you have an opportunity to meet with Leah.
Cynthia Spencer Hospice
2018-06-16
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
16th June 2018
Have received good treatment and very good advice.
