Community Services - Oxford Health NHS Foundation Trust

Community Services - Oxford Health NHS Foundation Trust 2024-07-17 Person 4 5 0

Pt's daughter gave feedback 'All good. We have been really happy with all the equipment that has been delivered as its really helped her get around safely. The bed is so comfortable and helps with her mobility that she slept until 10 am this morning!'.

Cant think of anything

Community Services - Oxford Health NHS Foundation Trust 2024-07-17 Person 4 5 0

Pt's daughter gave feedback ' Jess was amazing with her, so calm and patient. Much better that she could be assessed at home as it would have disturbed her to go into hospital.’

Could not

Community Services - Oxford Health NHS Foundation Trust 2024-07-17 Person 5 5 0

Great care and information. Kind, professional and very knowledgeable. Felt really cared for and respected.

Nothing

Community Services - Oxford Health NHS Foundation Trust 2024-07-17 Person 4 5 0

Ifan and Maria are both friendly and patient

Nothing

Community Services - Oxford Health NHS Foundation Trust 2024-07-17 Person 5 5 0

Great with young child , explained process , reassured her, happy with advice given.

All good

Community Services - Oxford Health NHS Foundation Trust 2024-07-17 Person 4 5 0

Pt's daughter gave feedback 'Valentina was amazing, lovely, the way she worked was impressive. She explained everything to my father and me, and did a lot liaising with the doctor and the hospital. She was concerned his obs were so bad so arranged transport for a few hour later so he could be transported to hospital. We would like to thank her', he's doing much better now.'

We are not sure about the quality of the follow up from the paramedics. When the paramedics arrived a few hours later they said his obs were fine so refused to take him. He did look a lot better, but the next day he deteriorated and was rushed to hospital. We wondered if they should have liaised with her before making that decision as she had given him such a thorough examination and had decided he needed admitting. They were also going to attempt to bum shuffle him down the stairs but Valentina had noticed that he had one leg shorter than the other so my brother didn't let them do this and they agreed to take him in a chair in the end.

Community Services - Oxford Health NHS Foundation Trust 2024-07-17 Person 5 5 0

Community Services - Oxford Health NHS Foundation Trust 2024-07-17 Person 4 5 0

From The moment the CAHTS team met lyla ,the improvement occurred, it was amazing to watch, was it easy, no , sometimes hard to hear lylas thoughts via the home team, I believe lyla wouldn’t be here if it weren’t for them coming to our home to support Lyla, they were kind, caring and knowledgeable.. Pheobe came to Our home, she was like an angel who came and took lyla under her wing and guided & supported her, I will always be grateful for the support..

nothing, the service was exceptional

Community Services - Oxford Health NHS Foundation Trust 2024-07-16 Person 5 5 0

The whole experience was perfect once it started but we didn't know about it.

It was perfectly fine. Thank you to Sally and everybody that was so nice and kind to us.

Community Services - Oxford Health NHS Foundation Trust 2024-07-16 Person 5 5 0

Fantastic dentist

All good