Community Services - Northamptonshire Healthcare NHS Foundation Trust

Billing Road, Northampton, NN1 5BD
 
80,983 reviews

Reviews

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Dignity/Respect
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Staff

Reviews

 
Page 96 of 7451
 
Review of Adult Speech & Language Therapy Team
11th January 2023


The staff were very kind, and very informative.


2023-01-30 14:32:22
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

Thank you for your feedback

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Experience
 
Review of Adult Speech & Language Therapy Team
11th January 2023


Suggested improvements
I don't think there was anything you could have done better. I was more than satisfied with all the help and care which was given to me.

2023-01-30 14:32:46
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

Thank you for your feedback

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Rating not given.
Experience
 
Review of Adult Speech & Language Therapy Team
11th January 2023


All aspects of the service were more than satisfactors.


2023-01-30 14:35:33
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

Thank you for your feedback

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Experience
 
Review of Adult Speech & Language Therapy Team
11th January 2023


Because it was excellent.


2023-01-30 14:29:41
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

thank you for your feedback

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Experience
 
Review of 0-19 Rothwell
10th January 2023


[name removed], was an absolute star, the most supportful, helpful and kind HV I have ever had the pleasure to meet. She was informative and caring in her approach for me and my sons needs. I couldn't be more grateful to know I have this lady to guide me through a difficult road for my sons development.

Suggested improvements
I couldn't fault [name removed] or her service for me

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
 
Review of Mental Health Hub
10th January 2023


Avocet ward is a dirty dump makes you feel grotty and more I'll!

Suggested improvements
Anything is better

2023-03-08 16:10:34
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

I am sorry to hear your bad experience with regards to cleanliness on Avocet ward. We have put in measures to ensure the cleaners and staff continue to work around the clock to ensure the ward is clean and tidy. We have cleaning schedules that staff complete to ensure ward areas are cleaned on a daily basis.

2023-01-23 17:07:40
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

I am really sorry you feel this way. Please contact our confidential helpline )PALS) on 0800 917 8504 ot pals@nhft.nhs.uk. Best wishes, Hugh Jones, Patient Experience Manager

Experience
Dignity/Respect
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Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Northamptonshire Integrated Sexual Health Service (Northampton)
9th January 2023


Fantastic service. Discreet and speedy. Thank you!!

Suggested improvements
Nothing!

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Northamptonshire Integrated Sexual Health Service (Northampton)
9th January 2023


Very good

Suggested improvements
Nothing

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of 0-19 Team Corby
9th January 2023


Lovely health visitor. Child friendly environment for my child. Felt listened to and [name removed] was very nice.

Suggested improvements
Struggled to park was my only issue today.

2023-03-08 16:01:18
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

Many thanks for your feedback and I am sorry that you struggled to park for your appointment. We are aware that parking can be limited at some of our venues and would suggest that wherever possible you leave plenty of time to be able to find suitable parking.

2023-01-10 09:05:16
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

Thank you for your kind words. We appreciate parking can be a problem, and if special arrangements are required for your child, please contact the service in advance. Best wishes, Hugh Jones, Patient Experience Manager

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
 
Review of Continence Prescription Service
9th January 2023


Very good Nurse and very good to see her

Suggested improvements
Nothing

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
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Rating not given.
Experience
 
 
Page 96 of 7451

Community Services - Northamptonshire Healthcare NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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