Community Services - Northamptonshire Healthcare NHS Foundation Trust

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-04-13 Person 5 5 0

Our health visitor was lovely! Had a lot of knowledge to share and really took the time to get to know us.

Nothing

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-04-13 Person 5 5 0

Always were smiling and helpful in advice they've given

Nothing, the whole service was amazing

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-04-13 Person 5 5 0

All staff were supportive, knowledgeable and kiind throughout

Nothing

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-04-13 Person 5 5 0

Our health visitor was [name removed], she has been extremely supportive towards me as a new mum. My anxiety has been high and [name removed] has helped me a lot spending time talking to me and helping me feel listened to and like I have someone to talk to. I never felt our appointments were rushed and afterwards always felt a lot better in myself and with any concerns I had. She has also helped me with the referral to IAPT and checked up on what the outcome has been which has shown her care and compassion. I felt comfortable allowing [name removed] to handle my baby and carry out assessments on him, she was great with him and any worry I had she would always check, making me feel respected and listened to regarding his general health and well being. I felt no worry of mine was too big and I wasn’t made to feel like I was over reacting. [name removed] has helped myself and my partner make informed decisions about our baby by helping provide us with different resources and evidence regarding feeding, safe sleeping, vaccinations, support classes/groups and more so that we can make the best decision for us as a family.

I don’t feel there is anything. We felt extremely supported and was given lots of advice.

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-04-12 Person 5 5 0

Great service no complaints

Nothing really

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-04-12 Person 5 5 0

[name removed] was personable, friendly and knowledgeable. We always felt listened to and understood, with [name removed] going above and beyond to provide care through her own knowledge as well as useful links and information. We never felt like a ‘number’ as [name removed] always made us feel like her only patients with no rushing or palming off questions or queries. Thank you for your utmost care [name removed], and all the best with your next adventure :) [name removed], [name removed] and baby [name removed] xx

Not specific to Siobhn, but for all midwives and health visitors to have obligatory training to diagnose tongue tie.

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-04-12 Person 5 5 0

Very helpful staff, easy location

[name removed]

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-04-12 Person 4 5 0

The staff were lovely and engaged my child well. The workshop had an informal and low pressure feel.

My child was becoming restless by lunchtime and might have engaged better if it was split over 2 mornings than one whole day.

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-04-12 Person 5 5 0

My family support worker was [name removed], she was amazing. She’s was so supportive with me and my son and helped with unanswered questions and worry’s I had about him. She also was there for me to express my mental health worry’s that I had to her. I was listened to and that meant the most. Am going to miss working with her

Nothing. My family support worker was amazing.

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-04-11 Person 4 5 0

very good service

no