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13th April 2023


Our health visitor was [name removed], she has been extremely supportive towards me as a new mum. My anxiety has been high and [name removed] has helped me a lot spending time talking to me and helping me feel listened to and like I have someone to talk to. I never felt our appointments were rushed and afterwards always felt a lot better in myself and with any concerns I had. She has also helped me with the referral to IAPT and checked up on what the outcome has been which has shown her care and compassion. I felt comfortable allowing [name removed] to handle my baby and carry out assessments on him, she was great with him and any worry I had she would always check, making me feel respected and listened to regarding his general health and well being. I felt no worry of mine was too big and I wasn’t made to feel like I was over reacting. [name removed] has helped myself and my partner make informed decisions about our baby by helping provide us with different resources and evidence regarding feeding, safe sleeping, vaccinations, support classes/groups and more so that we can make the best decision for us as a family.

Suggested improvements
I don’t feel there is anything. We felt extremely supported and was given lots of advice.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity