Community Services - Essex Partnership University NHS Foundation Trust

Community Services - Essex Partnership University NHS Foundation Trust 2022-11-17 Person 5 5 0

Tim Canny was exceptionally considerate of my difficulties with having social anxiety. Tim asked what my son needed with options of face to face consultation or video call via Teams or telephone. He made our appointments the same time as he struggles with changes to his routines. Tim was able to recognise my son's difficulties with speaking on the phone aswell,so would be clear and patient with any questions that he asked. We was given a clearer understanding of the diagnosis, support and advice on how to manage situations with strategies, financial support access and reassurance with it is ok to feel the way my son does with links to services and information.

Nothing

Community Services - Essex Partnership University NHS Foundation Trust 2022-11-17 Person 5 5 0

Marcin P was a wonderful practitioner who made thorough investigations and recommendations for my situation. I felt very comfortable and safe to share and express my difficulties with Mental Health, whilst finding comfort and support in their proactive approach to helping me. Marcin covered and explained a huge range of potential support avenues and recommended/referred me to them promptly and effectively - they all feel incredibly tailored to my needs and have given me a sense of hope for my future with mental health struggles.

Getting a response back from this team did take a long time (4 weeks or more). My inference to this must be due to a lack of practitioners available to contact me. Another area of improvement could be having a dedicated prescription coordinator-type role for this service; this would speed up amendments made to medications, and not needing it to be reviewed by a GP.

Community Services - Essex Partnership University NHS Foundation Trust 2022-11-17 Person 4 5 0

because i did feel safe in the care of the mental health nurse gave me.

nothing i felt the care i recieved was really good. I forgot to say that i have found a few documents that may help with reffering me to the OT team and ASD Teams.

Community Services - Essex Partnership University NHS Foundation Trust 2022-11-17 Person 5 5 0

I had a good experience and staff made me feel at ease and lowered my anxiety.

Nothing.

Community Services - Essex Partnership University NHS Foundation Trust 2022-11-17 Person 4 5 0

I am been told I have EUPD and I am also currently going through early menopause

I have impressed with the quickness of this referral and urgency

Community Services - Essex Partnership University NHS Foundation Trust 2022-11-16 Person 5 5 0

Kim was very patient and listened to every problem. She explained what is causing the pains and the steps I should take to help control the discomfort in my hips as well as how to strengthen the weaker leg. She was very patient and made sure I understood everything.

n/a

Community Services - Essex Partnership University NHS Foundation Trust 2022-11-16 Person 5 5 0

I have chronic heart problem. Had 2 bypass surgery's and a stent operation

Would have been good to have exercise machines there, although I couldn't fault anything. Would be good if the course was ongoing.

Community Services - Essex Partnership University NHS Foundation Trust 2022-11-16 Person 4 5 0

Suffer from depression and type 2 diabetes

Was anxious about being told that.my medication might be changed.

Community Services - Essex Partnership University NHS Foundation Trust 2022-11-16 Person 5 5 0

The team have been monumental in helping me to access services, and get on the way to getting the help I need, as well as helping with referrals for other diagnoses. I feel supported and listened to, and can't thank them enough.

N/A. I feel supported and heard!

Community Services - Essex Partnership University NHS Foundation Trust 2022-11-16 Person 4 5 0

Found it nice to remind and meet other people.

Not really.