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17th November 2022


Tim Canny was exceptionally considerate of my difficulties with having social anxiety. Tim asked what my son needed with options of face to face consultation or video call via Teams or telephone. He made our appointments the same time as he struggles with changes to his routines. Tim was able to recognise my son's difficulties with speaking on the phone aswell,so would be clear and patient with any questions that he asked. We was given a clearer understanding of the diagnosis, support and advice on how to manage situations with strategies, financial support access and reassurance with it is ok to feel the way my son does with links to services and information.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care