Share review of Community Services - Essex Partnership University NHS Foundation Trust

Community Services - Essex Partnership University NHS Foundation Trust 2022-11-17 Person 5 5 0

Marcin P was a wonderful practitioner who made thorough investigations and recommendations for my situation. I felt very comfortable and safe to share and express my difficulties with Mental Health, whilst finding comfort and support in their proactive approach to helping me. Marcin covered and explained a huge range of potential support avenues and recommended/referred me to them promptly and effectively - they all feel incredibly tailored to my needs and have given me a sense of hope for my future with mental health struggles.

Getting a response back from this team did take a long time (4 weeks or more). My inference to this must be due to a lack of practitioners available to contact me. Another area of improvement could be having a dedicated prescription coordinator-type role for this service; this would speed up amendments made to medications, and not needing it to be reviewed by a GP.