Community Services - Essex Partnership University NHS Foundation Trust

Community Services - Essex Partnership University NHS Foundation Trust 2022-12-08 Person 5 5 0

We were both treated with dignity and respect.

Community Services - Essex Partnership University NHS Foundation Trust 2022-12-07 Person 5 5 0

I have Post Covid too many problems health wise Ulcerated colitis Bleed on the brain strokes been in a coma Heart problems On 24 hour oxygen Memory loss PTSD Trauma Mental Health problems breakdowns Will never work again Loss of Upper body strength Serious Nerve Ending Damage Lung problems Several days of Worry Possibly being retired lack of money But every day is blessing

Nothing it helped me so much Possibly be available when low times But perfect

Community Services - Essex Partnership University NHS Foundation Trust 2022-12-07 Person 5 5 0

I have schizophrenia and crohns. My nickname is lucky

Direct access to a psychiatrist Direct access to a psychologist Programme of education for details of the condition and how to live with it Support group via Facebook with weekly meetings

Community Services - Essex Partnership University NHS Foundation Trust 2022-12-07 Person 5 5 0

N/A

I don’t think anything could be improved. The service I received really helped me with my stress and anxiety.

Community Services - Essex Partnership University NHS Foundation Trust 2022-12-07 Person 4 5 0

Andy is a great listener and tried to find practical ways which may help me find a relief to my physical health which is impacting upon my mental wellbeing. Andy explained everything he could do within his remit and was apologetic when he knew that the struggles would continue. Although he has discharged me as there is nothing further he can offer within his role, he has invited me to make contact in the future in the event I need support. I wish Andy all the best for the future.

There is no care-coordinator for physical health, this is left to the patient to navigate the complex system with the support of PALS and formal complaint processes. Even though, Therapy for You and a Neurologist requested referrals to the specialist mental health team, these were declined. This has further impacted my mental health as there seems little a patient can do to receive the necessary support. A referral would have enabled a psychiatrist to review the antidepressant and explore therapeutic solutions for the severe anxiety. It would be helpful for someone to advocate on behalf of patients. Someone who understands the need for the gaps to be bridged and liaise with the CCG to ensure that a better service can be delivered to all.

Community Services - Essex Partnership University NHS Foundation Trust 2022-12-06 Person 5 5 0

Our two trainers gave very clear information on cardiac conditions and taught us how to exercise safely.

Could not have been better

Community Services - Essex Partnership University NHS Foundation Trust 2022-12-06 Person 5 5 0

Good communication and well treated, thourough and very understanding. Emily and Doug were very helpful and make yoy feel comfortable.

Make it easier to contact your services. As the mental health team call on a private number you can't call them back and have to call the gp to pass on messages etc . That is the only down side.

Community Services - Essex Partnership University NHS Foundation Trust 2022-12-06 Person 5 5 0

Help given when in crisis. Staff all very friendly and helped me to change over meds etc.

Community Services - Essex Partnership University NHS Foundation Trust 2022-12-06 Person 5 5 0

I saw sharon for a mental health condition

Nothing at all. Sharon was so helpful and compassionate. She supported me at a very difficult time. Thankyou so much.

Community Services - Essex Partnership University NHS Foundation Trust 2022-12-06 Person 5 5 0

James has been amazing and this service is so valuable to people who struggle with mental health. I don’t know where I would be without this service and James care. I have been attending the gp for years with concerns and never had the help I needed. Now I am finally getting the help I need.

More resources given to this service so that is is readily available to people who need it.