Community Services - Essex Partnership University NHS Foundation Trust

The Lodge, Lodge Approach, Runwell, Wickford, Essex, SS11 7XX
 
7,270 reviews

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Reviews

 
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Review of Southend Primary Care Mental Health Team
4th January 2023


Suffering with depression and anxiety

Suggested improvements
Can't think of anything all good!

Experience
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Staff
Safe
Safety of care
 
Review of Castlepoint and Rochford Rayleigh - CPR Primary Care Mental Health Team.
4th January 2023


Very polite AND UNDERSTANDIND

Suggested improvements
No

Experience
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Staff
Safe
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Review of Primary Care Mental Health Team - North East
4th January 2023


Samantha helped me from the start she is very kind and caring and has a reassuring voice she helped me realise how in control of my mental health I am and reassured me throughout

Suggested improvements
I don’t think for me there would be anything Samantha could have done any better

Experience
Dignity/Respect
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Staff
Safe
Safety of care
 
Review of Therapy for You (NHS Talking Therapies) Castlepoint & Rochford
4th January 2023


I was finding it extremely difficult to leave my house without having a severe panic attack. My councillor, Monalisa, explained in simple terms what was happening during a panic attack. She then discussed with me what exercise to do over the next week, which increased my confidence to gradually increasing up my hierarchy list. After this theropy I can now leave my house with only a tiny amount of aniexty which only lasts about five minutes. I believe without this theropy I would not of achieved this and better still looking forward to a few days away to Scotland later this month. A big thank you .

Suggested improvements
Monalisa was excellent, she gave me the confidence to move forward and if I start to slip back showed me easy steps I can use to get me back on track. The only thing I can think of is it took several weeks waiting for my theropy to start, but I appreciate there was a long waiting list.

Experience
Dignity/Respect
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Staff
Safe
Safety of care
 
Review of Tissue Viability ( SEE )
4th January 2023


It would have been 5 stars all around, apart from there being a communication break down initially and it took 4 weeks to sort out the first visit. Once they did start the nurses have been brilliant.

Suggested improvements
I couldn't ask for anything different from the nurses. It does seem that the service is struggling with work load.

Experience
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Safe
Safety of care
 
Review of Therapy for You (NHS Talking Therapies) Southend
4th January 2023


I'm very happy with the help I received. Ossian helped me to analyse and work though the problems I was dealing with. Having now been discharged from the service, I feel confident that I've come out the other side without any lingering issues.

Suggested improvements
Nothing could have been better.

Experience
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Staff
Safe
Safety of care
 
Review of Southend Primary Care Mental Health Team
3rd January 2023


Thank you Sharon JONES EPUT SEE Southend PCN, for her patients with me, as I am not always easy to be around. Sharon prescribed me "Risperidone" which is an anti psychotic medication. Through taking this medication, it has calmed my CPTSD, OCD, Anxiety and other mental disorder symptoms that I have. Her regular welfare and wellbeing checks in person and over the phone have been crucial in my recovery over my period of crisis. I believe l would have end up in a blue cremation box, a grave or HMP if I hadn't received her help and been prescribed the "Risperidone" by her.

Suggested improvements
You all couldn’t have done anything better. I can’t actually think of anything that the service that I received could be improved by!

Experience
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Staff
Safe
Safety of care
 
Review of Primary Care Mental Health Team - North East
3rd January 2023


I received telephone support from Jason Rogers. He was very caring and compassionate towards me and my recent experiences. Jason gave me space and time to reflect and share current difficulties, which made me feel valued and heard. I was contacted swiftly and at the agreed time.

Suggested improvements
I have no negative comments.

Experience
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Safe
Safety of care
 
Review of Southend Primary Care Mental Health Team
1st January 2023


The treatment from Alex was excellent. She helped with everything. Alex really helped me move forward with my life. Would recommend this to anyone

Suggested improvements
Nothing

Experience
Dignity/Respect
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Staff
Safe
Safety of care
 
Review of Pulmonary Rehabilitation Programme
1st January 2023


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Suggested improvements
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Experience
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Safe
Safety of care
 
 
Page 623 of 727
 

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