Cleveland Clinic Portland Place Outpatient Centre
24 Portland Place, Marylebone, London, W1B 1LU
3,962
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Reviews
Cleveland Clinic Portland Place Outpatient Centre
2022-03-23
Person
3
5
0
Review of Neurology Portland Place
23rd March 2022
Your system using an app is not convenient
I requested an emailed report but got it on the app
Cleveland Clinic Portland Place Outpatient Centre
2022-03-23
Person
4
5
0
Review of Neurology Portland Place
23rd March 2022
The care was very good. But the Administration side is very poor.
Does the front reception have access to 'My Chart'? My previous visit I paid £160 but I received a credit of £40. My next visit (just a week later) I was charged £160 again. When I queried this, they said "this is the price". I asked why I had received a credit then but they couldn't see the credit (but it is on my account in My Chart'!!) I also mentioned that I was insured for this course of treatment and I had updated 'My Chart' with my insurance details - but again they couldn't see it. So I ended up paying £160 again!! NOWHERE have I been told what the charges are. I have received NO INVOICES for my treatment only Statements or Receipts, which are after the event!! The front desk at Cleveland Clinic in Portland Place are not very good (I over heard a patient at the desk on the 3rd floor that they didn't want to go to the main Reception because they were useless!)
I also get too many emails and texts from My Chart.
Regards,
Tim
Cleveland Clinic Portland Place Outpatient Centre
2022-03-23
Person
5
5
0
Review of Orthopaedics Portland Place
23rd March 2022
Everything was fantastic about my visit and my consultant, Mr Akhtar was professional, friendly, knowledgeable and approachable and I have total confidence in him.
Cleveland Clinic Portland Place Outpatient Centre
2022-03-23
Person
5
5
0
Review of Gastroenterology Portland Place
23rd March 2022
Everything was done so professionally and with care and made me feel at ease
Cleveland Clinic Portland Place Outpatient Centre
2022-03-21
Person
2
5
0
Review of Urology Portland Place
21st March 2022
Only had telephone consultations with PS
Cleveland Clinic Portland Place Outpatient Centre
2022-03-21
Person
4
5
0
Review of Neurology Portland Place
21st March 2022
Reception from door through to waiting room was polite and friendly. Consultant came out to meet me to accompany to room. Dr Nortley as always was empathetic and thorough. Facilities excellent
Cleveland Clinic Portland Place Outpatient Centre
2022-03-21
Person
5
5
0
Review of Vascular Surgery Portland Place
21st March 2022
There was absolutely nothing to fault.
Cleveland Clinic Portland Place Outpatient Centre
2022-03-20
Person
5
5
0
Review of Cardio Testing Portland Place
20th March 2022
Cleveland Clinic Portland Place Outpatient Centre
2022-03-20
Person
5
5
0
Review of Sports Medicine Portland Place
20th March 2022
Dr. Gillett was wonderful! He explained exactly what the problem with my knee was and how are we going to make it better. I felt comfortable and well looked after. I would gladly recommend dr. Gillett to anybody experiencing knee issues.
Cleveland Clinic Portland Place Outpatient Centre
2022-03-20
Person
5
5
0
Review of Neurology Portland Place
20th March 2022
The care and experience I received were beyond perfect. Mr Losseff provided excellent patient care. I was so impressed, I would not hesitate to book again should I need to.
Resources
Short link to review Cleveland Clinic Portland Place Outpatient Centre: http://iwgc.net/eoopt