Cleveland Clinic Portland Place Outpatient Centre
24 Portland Place, Marylebone, London, W1B 1LUReviews
Reviews
The process was efficiently run from start to finish. I was moved from each station to the next quickly and the tests performed with great efficiency. My GP took the time to have a good discussion with me and communicated results of hs findings succu=inctly. test results came though impressively fast.
Everyone I came into contact with at the Clinic, the reception staff, the consultant and the phlebotomists were extremely friendly, caring and efficient.
My in-person appointments have always been good. Outside appointments it is impossible to receive any answers to queries. To change the date of an appointment it took more than 2 weeks for someone to return my messages. I have an outstanding query now about my procedure which is days away and although your Mychart says that I would receive a response within 48 hours I have still not had a reply. Appalling service outside in person appointments.
Prompt service, well comunicated. Friendly and informative, answered all my questions and explained fully.
I have received no feedback from the clinician from any of the procedures I have undergone at the Cleveland Clinic
Thank you for taking the time to provide us with your feedback. If you would like us to look into the issues you raised in more detail can you please email patientexperienceCCL@ccf.org
I was very happy with the consultation, following an ECG and the follow up was speedy and in line with my understanding of what was expected. My GP acted on the advice the following day
Dr Elizabeth Ball was great. One of the best doctors i've ever seen.
Hospital was spotless. I even commented on this to the doctor at the time.
Resources
Short link to review Cleveland Clinic Portland Place Outpatient Centre: http://iwgc.net/eoopt