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19th February 2023


Suggested improvements
Scheduling the tests ordered by the consultant was more complicated than I thought it would be. I didn’t realise that one of the tests would be booked separately over the telephone — I thought doing that test at the same time as the others was the reason the receptionists suggested I do the blood tests are a different location, the following week.


Arrival
Check In
Empathy
Delays
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Recommend Healthcare Provider
Cleanliness
Comfort
Information
Safe
Ease of care
Treatment fees
Experience