Cleveland Clinic Portland Place Outpatient Centre

Cleveland Clinic Portland Place Outpatient Centre 2022-02-23 Person 3 5 0

It is an efficient and well run service. Thank you. However, as the carer to an autistic learning disabled adult, I believe there could be more appropriate communication and support. There seemed to be a lot of staff but not providing help. And this survey starts with a drop down menu which reflects your internal administration, not the patient perspective. I have ticked what I think it is but the Dr is not listed at the end.

Cleveland Clinic Portland Place Outpatient Centre 2022-02-23 Person 5 5 0

Very happy with everything.

Cleveland Clinic Portland Place Outpatient Centre 2022-02-23 Person 4 5 0

The team overall work very well. It is a smooth set up and the surgeon was very good.

Cleveland Clinic Portland Place Outpatient Centre 2022-02-21 Person 5 5 0

very kind and professional staff, clinic very clean and comfy, doctor very professional, listened me very carefully

Cleveland Clinic Portland Place Outpatient Centre 2022-02-20 Person 3 5 0

I have only had a blood sample taken and made an appointment to see my consultant so far. The blood samples were taken efficiently and to a satisfactory standard. However the process of making an appointment and arranging for the blood test appeared to be disorganised, inefficient and quite stressful. It required a number of emails and phone calls. My experience compared poorly with the same process in other private health providers. It appears that there is a training requirement for individuals in the contact team - making this appointment was not a good introduction to the clinic.

Cleveland Clinic Portland Place Outpatient Centre 2022-02-20 Person 2 5 0

Cleveland Clinic Portland Place Outpatient Centre 2022-02-20 Person 5 5 0

Excellent standard - why I try to have all of my treatments at Portland Place.

Cleveland Clinic Portland Place Outpatient Centre 2022-02-19 Person 4 5 0

Cleveland Clinic Portland Place Outpatient Centre 2022-02-19 Person 5 5 0

Cleveland Clinic Portland Place Outpatient Centre 2022-02-19 Person 5 5 0

This is a wholly new healthcare experience: 1) Everyone is working as a team to give me a holistic care!! 2) all my reports, referral letters, appointments available to me within minutes in one well organised app!! Such a contrast to chasing different consultants in stuffy 16th century private practices, no one connecting the dots of lab results, other doctors opinions, and what the best healthcare plan is for the patient. Grateful for CCL bringing this wholly new (and totally logical!) healthcare concept to London. Am a huge fan.